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NEOGOV · 20 hours ago

Chief Technology Officer (CTO)

Denver, CO

Full-time

Hybrid

Director/Executive

$150K/yr - $185K/yr

8+ years exp

The Colorado Statewide Internet Portal Authority (SIPA) is an independent governmental authority empowering over 1,000 state and local governments across Colorado with critical e-Government solutions. SIPA is seeking a Chief Technology Officer (CTO) to ensure SIPA’s supplier partners provide the best possible technology services in alignment with SIPA’s strategic objectives and statutory mission. The CTO will lead modernization efforts, promote data-driven decision-making, and ensure strong cybersecurity practices.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Provide strong technical leadership for SIPA programs and services

Develop and maintain SIPA’s Technology Roadmap

Work with SIPA staff, government customers, and supplier partners to develop business cases and associated deliverables for new SIPA services

Serve as a technical thought-leader for SIPA. Write quarterly technical white-papers or case studies on subjects of importance to SIPA customers to be shared on SIPA’s website, newsletter, and LinkedIn

Coordinate with SIPA’s Executive Director to represent SIPA at specific stakeholder events through public speaking, consulting support, and relationship development. Make presentations and/or participate in panel discussions at several conferences each year

Serve as a liaison to state agencies and local governments for complex cloud implementation projects

Serve on committees, boards, and attend conferences that will help assist in achieving SIPA’s goals and objectives as directed by SIPA’s Executive Director

Oversee SIPA’s technology portfolio. Continuously search for new or improved technologies, suppliers, and best practices that will advance SIPA’s mission and strategic objectives

Identify specific large government projects or that could be delivered by suppliers in SIPA’s portfolio

Support SIPA’s business development team in statewide customer meetings to cultivate relationships with existing customers, and to develop new relationships and service opportunities

Provide recommendations to help customers design and select the appropriate technology solutions for their needs

Provide recommendations for speakers, use cases, panel discussions, and emerging technology themes for SIPA’s annual User Conference

Serve as SIPA's cybersecurity expert, continually monitoring industry trends and emerging solutions to advise customers on best practices

Facilitate and demonstrate a culture of accountability and exemplary customer service at all levels of the organization

Manage a high-performing technology team

Provide strategic and technical oversight of the services managed by the portal integrator, Tyler Technologies, including custom application development, maintenance, and hosting, standard application hosting and development, payment processing, payment integration, and website hosting, development, and maintenance

Ensure portal integrator and supplier performance aligns with established standards and contractual agreements

Evaluate monthly, quarterly and annual technical contract deliverables including but not limited to asset inventories, end of life analyses, disaster recovery plans, hosting strategies, security plans, service level compliance, security management plans, root cause analyses, incident reports and resolution plans, vulnerability and accessibility scans, and change management procedures

Make recommendations regarding contract deliverable acceptance or rejection to SIPA’s Executive Director. Coordinate revisions to contract deliverables through regular meetings with suppliers and SIPA staff

Make recommendations for improvements to supplier infrastructure and operational procedures that could improve service delivery and customer satisfaction

Identify and address potential risks associated with supplier relationships

Collaborate with other SIPA team members to ensure a coordinated approach to supplier management

Proactively meet with sophisticated government stakeholders to determine what technologies and solutions are desired but not currently available in SIPA’s portfolio. Review those recommendations for alignment with SIPA’s mission. Bring opportunities to SIPA’s business development team

Meet with each of SIPA’s suppliers at least quarterly to identify products and services that are available in our portfolio but are not currently being utilized by SIPA’s customers

Oversee internal SIPA IT infrastructure and software tools

Oversee the inventory of SIPA equipment

Oversee the installation of IT related infrastructure as needed

Support the onboarding of new employees in terms of badging, new computer set up, and software license deployment

Develop and annually update SIPA’s IT related policies such as the Hardware and Software Management Policy and Information Security Policy

Develop and manage SIPA’s internal cybersecurity posture

Establish, enforce, and maintain comprehensive security policies, standards, and procedures to ensure data protection and secure business operations

Develop an Annual Information Security Training Plan

Participate in SIPA’s User Conference

Provide technical review of applications to SIPA’s grant programs for feasibility and best practices

Other duties as assigned

Qualification

IT leadershipCybersecurityCloud technologiesDigital transformationIT service managementSupplier managementStrategic leadershipAnalytical skillsStakeholder engagementCommunicationProject managementHigh emotional intelligencePresentation skills

Required

Bachelor's degree in Computer Science, Information Technology or other related scientific/technical discipline

8+ years of progressive IT leadership experience, including supervisory and strategic planning roles

5+ years managing high performing technology teams

Proven experience in enterprise IT management, cybersecurity, cloud technologies, and digital transformation

Experience implementing IT service management concepts (ITIL), processes and procedures

Experience managing cross-functional teams and working collaboratively with senior executives

Experience in supplier management and technology partnerships

Strategic leadership, change management, and stakeholder engagement

Deep knowledge of ITSM, cybersecurity, and process improvement

Strong communication, analytical, and decision-making abilities

High emotional intelligence and ability to navigate complex environments

Strong project management, communication, and stakeholder engagement skills

The ability to positively affect outcomes over groups and suppliers without having direct management authority

The ability to effectively communicate complex information, set technical direction and resolve technical and business conflicts is required

Preferred

Master's degree in Computer Science, Information Technology or other related scientific/technical discipline

12+ years of experience in information technology, including 5+ years of leadership experience driving and influencing technology strategy

Deep understanding of cloud and governance frameworks, best practices and cybersecurity principles such as NIST 800-53, CSA Cloud Controls Matrix, CIS Critical Security Controls, etc

Strong knowledge of relevant industry regulation and compliance standards such as FedRAMP, StateRAMP, or CJIS

Experience with cloud financial management or managing technical contract budgets

ITIL v4 and/or PMP Certifications

Proven experience improving the performance of service providers

Prior public sector experience

Strong presentation skills

Ability to translate complex technical concepts into business value