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Plummer Youth Promise · 3 hours ago

Residential Program Manager (YYAGR)

Salem, MA 01970

Full-time

Onsite

Mid, Senior Level

$64K/yr - $64K/yr

2+ years exp

Plummer Youth Promise is dedicated to improving outcomes for young people in or at risk of entering state care. The Program Manager for the Youth and Young Adult Group Residence oversees daily operations to ensure a safe and supportive environment, while providing supervision and guidance to staff, maintaining schedules, and ensuring adherence to policies.

FamilyNon Profit

Responsibilities

Authentically engage youth and families in a youth-guided, family centered, culturally competent and strength-based way

Create and distribute a staff schedule every two weeks to ensure the program is appropriately staffed and always in ratio

Ensure that staff consistently follows all approved programmatic policies and procedures of the program

Devise implement and monitor staff specific corrective action plans

Ensure that the program is always clean, organized, and safe

Provide effective supervision in accordance with the Plummer Youth Promise Supervisory Framework to Shift Supervisors and Residential Counselors to ensure their practice and interventions with residents are reflective of Plummer’s Values and operating principles

Oversee the daily meal planning to ensure it is implemented per program policy

Oversee the implementation of the daily program schedule to ensure fidelity

Ensure that the Residential staff and program interventions are reflective of a permanency focused and trauma-informed mindset

Work collaboratively with Clinical staff to monitor and document resident treatment progress

Effectively engage residents through the Collaborative Problem Solving (CPS) Approach. Effectively implement Plan B’s and document on APRICOT

Actively participate in a bi-monthly schedule of CPS Assessments on behalf of residents

Effectively utilize Therapeutic Crisis Intervention “TCI” to maintain safety in the program

Conduct annual performance reviews for all direct reports in accordance to Plummer Youth Promise policy

Consistently document all resident interventions on APRICOT progress notes

Work collaboratively with the Clinical Director to ensure program census meets budgetary projections

Assist in screening and monitoring serious critical incident reports

Consistently monitor the daily communication log to ensure accuracy and consistency of log entries

Attend quarterly treatment meetings, Foster Care Reviews and Court dates on behalf of residents

Devise implement and monitor staff specific corrective action plans

Provide on-going support to the Program Nurse to ensure MAP compliance and quality and safe medication administration

Actively engage in related PQI activities as articulated in Plummer’s PQI plan

Participate in Development and Practice Leadership activities when requested

Assist with the hiring and training of new program employees

Participate in an on-call rotating schedule

Attend and actively engage in monthly leadership meetings as needed

Other duties as assigned

Qualification

Supervisory experienceResidential Treatment knowledgeCrisis Intervention (TCI)Team buildingCommunication skillsQuality ManagementConflict ManagementInitiativeSelf-Awareness