Aberdeen Golf & Country Club ยท 19 hours ago
Front Desk Receptionist
Aberdeen Golf & Country Club is seeking a Front Desk Receptionist to serve as the primary point of contact for members, guests, and visitors. The role includes managing front desk operations, providing information about club services, and ensuring a welcoming environment.
Responsibilities
Serve as the primary front desk representative for member and guest interactions
Provide accurate information regarding reservations, policies, procedures, menus, pricing, events, dress codes, and general club operations
Manage member and reservation-related communications and documentation
Maintain a professional, welcoming, and service-focused front desk environment
Act as a proactive problem-solver for member issues, anticipating needs and resolving concerns efficiently
Own daily front desk operational tasks, including opening and closing procedures
Maintain front desk communications and informational materials
Assist with event coordination, including creation and maintenance of event lists and administrative support for check-in
Sort, process, and distribute incoming mail and packages, and prepare outgoing mail
Perform general office duties, including word processing, filing, and operating copy and fax machines
Utilize Microsoft Word, Excel, and other basic software for reporting and administrative tasks
Handle Lost & Found in accordance with club procedures
Support basic administrative functions related to front desk operations
Scheduled to support the Admin department by checking in for select club events, typically held in the evenings
Answer and direct incoming calls using appropriate etiquette and professionalism
Communicate member requests and special arrangements to appropriate departments
Follow all club rules, policies, safety procedures, and emergency protocols
Maintain confidentiality and professionalism at all times
Qualification
Required
Strong customer service and interpersonal skills
Professional verbal and written communication abilities
Ability to multitask and prioritize in a fast-paced, member-facing environment
Proactive, organized, and capable of completing tasks without constant direction
Basic computer proficiency and comfort learning new systems
High level of reliability, organization, and attention to detail
Must be flexible with schedule and assigned workdays, including weekends and holidays
Must be able to work assigned shifts for special evening events
Company
Aberdeen Golf & Country Club
Aberdeen Golf & Country Club, operates a clubhouse that offers golf, tennis, and social memberships in Florida.
Funding
Current Stage
Growth StageCompany data provided by crunchbase