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Memorial Healthcare System · 1 hour ago

Patient Financial Service Representative-General Surgery-FT Days-MPG-Pembroke Pines

Memorial Hospital Pembroke Office Medical Building

Full-time

Onsite

Entry Level

1+ years exp

Memorial Healthcare System is dedicated to improving the health and quality of life for patients. The Patient Financial Services Representative serves as the first point of contact, gathering pertinent information and ensuring that all required demographic, financial, and insurance eligibility information is verified.

Health Care

H1B Sponsor Likely

Responsibilities

Provides educational resources to patients on their medical condition, treatment plans and other health-related topics as directed by the clinical team and is a resource for the patient on the insurance and administrative aspects of their peri-operative/peri-procedural care

Works closely with physicians and the multidisciplinary care management teams

Facilitates care coordination, and documents efforts

Extract data from medical record sources to gather information and perform outreach

Communicates details to the appropriate team, providers, and/or supervisors

Collect and manage all relevant clinical data (intake forms, photographs, patient health history, labs, images, etc.) prior to consultations/surgeries or procedures

May assist with obtaining authorizations, scheduling appointments and coordinate care between providers, where appropriate, connecting patients to available services, such as primary care providers, specialists, and other community health resources

Assisted patients in coordinating care with other medical professionals

Coordinates patient care plans, including scheduling appointments, following up with providers, and providing/obtaining referrals; helps patients overcome obstacles that they may encounter while pursuing treatment

Coordinates a wide range of activities and services to support the patient by utilizing a variety of communication methods including but not limited to telehealth, face-to-face, text, telephone, or e-mail

Qualification

BLS CertificationHealthcare Industry KnowledgeCustomer ServiceEffective CommunicationRelationship DevelopmentCritical Thinking

Required

High School Diploma or Equivalent (Required)

BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART)

BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART)

BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART)

BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE)

BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)

Requires excellent communication skills, critical thinking skills, decisive judgment, and the ability to work with minimal supervision

Must be able to work in a stressful environment and take appropriate action

Ability to work and build relationships collaboratively

Preferred

One (1) year of related hospital, medical office, or customer service experience preferred

Company

Memorial Healthcare System

Be at the heart of exceptional care.

Founded in 1953

Easton, Maryland, USA

10001+ employees

http://www.memorialregional.com

H1B Sponsorship

Memorial Healthcare System has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (15)

2023 (4)

2022 (3)

2021 (4)

2020 (4)