Risewell Homes · 8 hours ago
Neighborhood Sales Counselor
Risewell Homes is seeking a Neighborhood Sales Counselor to manage the daily operations of the community sales office. This role focuses on achieving sales goals, delivering exceptional customer service, and guiding prospects through the homebuying process from initial contact to closing.
Real Estate
Responsibilities
Engage with prospects online and in person, conduct model demonstrations, identify buyer needs, and guide them through the sales process from initial contact to closing
Proactively follow up on leads from various sources, including self-prospecting, referrals, marketing campaigns, and realtors, using a consistent and organized approach
Support buyers through contracts, financing, options selection, and construction; maintain regular communication, ensuring a smooth closing experience
Build and maintain strong relationships with realtors and stay informed on competitive market activity through regular reporting and research
Ensure the model homes and sales center are presentable, well stocked, and operational, handling all administrative duties as needed
Maintain accurate records in CRM (HubSpot), and complete all required reports related to sales activity, appointments, and community updates
Demonstrate integrity, professionalism, and collaboration, working closely with the sales and marketing teams to enhance and optimize the customer experience
Achieve division and community-specific sales and production goals
Conduct competitive market analysis and shop the competition to assess market positioning
Complete Comparative Market Analyses (CMAs) on a monthly or bi-weekly basis
Ensure accountability for customer experience by monitoring and achieving Eliant Survey Scores and other division-determined goals
Develop and maintain a strong network of realtor contacts and industry connections
Attend and coordinate broker meetings, as well as market-specific trainings, to deepen understanding of the current market landscape
Proactively generate traffic through phone calls, social media, events, and realtor outreach
Follow up on leads from multiple sources, maintain consistent prospect communication, and support self-prospecting activities
Qualification
Required
High School Diploma or general education degree (GED)
Valid Real Estate License (as applicable by State)
1–3+ years of sales experience
Proven ability to close sales and deliver strong customer service
Excellent verbal and written communication skills
Highly organized with strong follow-through and ability to manage multiple tasks
Proficient in Microsoft Office (especially Excel), Windows, and CRM systems such as HubSpot
Quick to learn and adapt to new software and tools
Ability to sit, stand, walk (including uneven terrain), bend, reach, climb stairs, and lift or carry items up to 25 pounds
Full-color vision, adequate hearing, and the ability to communicate clearly and type efficiently
Proficiency with computers, including the use of a keyboard and calculator
Valid driver's license and active vehicle insurance
Benefits
Competitive health insurance coverage for team members and their dependents
Generous paid time off policies, like vacation, holidays, sick leave, jury duty, and bereavement
Paid disability, parental and military leave
Company-sponsored and voluntary term life, AD&D, and short- and long-term disability insurances
A 401(k) retirement plan with employer matching
A wellness incentive program to help team members thrive both personally and professionally
Company
Risewell Homes
We are Risewell Homes! We believe your home should help you to rise and thrive.
Funding
Current Stage
Late StageCompany data provided by crunchbase