Taktile · 1 day ago
Senior Solution Engineer
New York Office 
Full-time
Hybrid
Mid, Senior Level
$175K/yr - $240K/yr
3+ years expTaktile is a company focused on creating value for organizations through smarter and safer decision-making at scale in the financial services industry. They are seeking a Senior Solutions Engineer to transform customer decision-making infrastructure by optimizing and automating complex business decisions using advanced technology, including AI.
Artificial Intelligence (AI)Enterprise Resource Planning (ERP)Software
Responsibilities
You discover and translate customer's strategic priorities and problem statements into high impact use cases leveraging Taktile during the sales process and throughout the entire customer value journey including adoption, expansion and renewal
You lead the design and execution of proof-of-value projects that combine customer data, ML/AI models, and Taktile’s platform to demonstrate strategic ROI. You build technical prototypes and demos leveraging the Taktile platform that simulate production-grade integrations and workflows
You collaborate with partners and customers to design and build solutions in Taktile's Decisioning Platform
You lead proof-of-value projects and can communicate the value opportunity of a full implementation and the corresponding strategic roadmap to senior stakeholders up to C-level executives
You onboard and work with various of our customers' teams (domain experts, product, engineering, data science) to help them solve real-world problems. You understand people and technology, and are proficient and diligent in writing and testing Python code, and committed to providing an excellent experience and fast time to value to Taktile’s customers
You work with product management to translate your knowledge of customer problems into product insights to shape Taktile's product roadmap
You create re-usable collateral, best practices & tools to help scale your knowledge and expertise across the solution engineering function
You lead the discovery for new use cases and implement them on the platform to assess product-solution fit. You provide feedback to our product team and share results of your discovery with go to market functions
Qualification
Required
Hands-on experience with Python, APIs, and modern AI models in customer-facing environments
Ability to build strong customer relationships with stakeholders across different levels of seniority including both technical stakeholders and business stakeholders
Curiosity and customer-centric approach to learning about customers' and prospects' businesses and helping them solve challenges
Ability to plan and manage project scope, expectations and timelines
Humility and a growth mindset with a willingness to learn new skills and methodologies
Collaborative work style with peers in Marketing, Sales, Product, Engineering and Customer Success teams
Creativity and proactivity in looking for ways to stand out with customers and prospects
Excellent written and spoken English
Open to a hybrid work model and can work from the NYC office at least three days per week
Preferred
3-5 years of experience working within Enterprise/'high touch' Solution Engineering, as a technical Customer Success Manager/Engineer in a B2B SaaS company or as (Technical) Senior Consultant
General understanding of REST APIs (design, integration, authentication)
Experience building, tuning, or deploying ML models (e.g., scikit-learn, XGBoost, PyTorch, TensorFlow) in production settings
Experience with AI use cases in financial services (e.g. fraud detection, credit scoring, underwriting)
Comfortable explaining how a model works to both technical stakeholders and domain experts
Acquired domain expertise in the financial services industry (banking, insurance, capital markets, payments, etc.)
Benefits
Receive a top-of-market equity and cash compensation package
Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
Use the equipment of your choice including meaningful home office set-up.
Company
Taktile
Taktile is a software platform that helps users create automated risk management decisions.
51-200 employees
H1B Sponsorship
Taktile has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
$78.7MKey Investors
Balderton CapitalIndex Ventures
2025-02-27Series B· $54M
2024-07-10Series A
2022-11-22Series A· $20M
Leadership Team
Maik Taro Wehmeyer
Co-Founder & CEO
Dr. Maximilian Eber
Co-founder & CTO
Recent News
Index Ventures
2026-01-06
Fintech Schweiz Digital Finance News - FintechNewsCH
2025-12-12
Company data provided by crunchbase