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Doble Engineering · 7 hours ago

Director, Global Quality

Marlborough, MA

Full-time

Onsite

Director/Executive

$150K/yr - $187K/yr

10+ years exp

Doble Engineering is seeking a Global Director Quality who will report to the VP of NAM Operations and be a part of the operations management team. The role focuses on managing quality processes, implementing quality assurance models, and ensuring customer satisfaction through operational excellence.

ElectronicsEnergyManufacturing

No H1B

Responsibilities

Ensure process governance, risk and opportunity management with stakeholders

Responsible for the Global Quality Management System

Support the deployment of the ESCO Operating System (EOS) across Doble Engineering

Manage quality initiatives across multiple sites, including suppliers, QA, QC and others as assigned, ensuring team's successful delivery and achievement of business goals

Works closely with staff from all departments to integrate quality aspects into the company's master processes at all stages of the value chain (including suppliers, internal processes, and after-sales support)

Define, design, and implement the progressive quality assurance policies, methodologies, systems, and tools necessary to support current and future products and services

Manage quality assurance activities for both current product operations and new product development (across the entire product and service lifecycle)

Manage the internal continuous improvement program toward Excellence

Integrate the best quality assurance and continuous improvement tools and methodologies into all processes to achieve the highest level of quality and reliability in line with market requirements

Provide staff support for problem-solving methods and root cause analysis

Analyze the performance of products in service to better direct continuous improvement efforts to increase customer satisfaction

Drive root cause and corrective actions internally and externally as required using Doble's SCAR (Supplier Corrective Action) and NCR (Non-Conforming Report) processes

Maintain and monitor management reports on KPIs (key performance indicators) and quality costs

Manage and maintain a quality management system with IS0 9001 certification

Implement other quality certification programs for ISO 45001, 17025 and others as needed

Foster a quality assurance mindset throughout the organization; provide necessary training and support to management team members

Perform administrative responsibilities, such as preparing budgets, performance evaluations, planning, effective team management, training, coaching, feedback, etc

Qualification

Quality Management SystemLean Six SigmaISO 9001 CertificationASQ CertificationManufacturing ProcessesQuality ToolsDesign for QualityInterpersonal SkillsCommunication SkillsProblem-Solving Methods

Required

Bachelor's Degree in Engineering or Related field

Minimum of 10 years of experience in quality assurance management in technically complex and demanding environments

Certified as an ISO9001 internal auditor

Strong understanding of manufacturing processes, such as assembly and pre- and post-assembly quality assurance methodologies ranging from mechanics and electronics to firmware

Good knowledge of quality tools, such as TQM, APQP, Kaizen, 5S, 5 Why, etc

Experience with Design for Quality methods in the context of new product development

Excellent oral and written communication skills in English

Superior interpersonal skills; proven ability to establish credibility and interact with stakeholders at all levels of the organization; outstanding ability to provide quality assurance feedback and maintain positive and productive relationships

Comprehensive understanding of IS09000, ISOI 4000, ISOI 7025, European conformance (CE) standards, product directives (RoHS, WEEE), and other compliance requirements