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Colorado Coalition for the Homeless · 14 hours ago

Case Manager - Forum - 10757

Denver, CO

Full-time

Onsite

Mid Level

$20.64/hr - $25.14/hr

The Colorado Coalition for the Homeless is dedicated to preventing homelessness and providing solutions for at-risk individuals and families. The Case Manager will provide brokerage of community resources, conduct one-on-one case management, and advocate for clients to help them maintain housing and access necessary services.

Health CareNon Profit

Responsibilities

Provides strengths-based case management, specifically housing placement and support, to homeless individuals and disabilities including substance use and significant primary and mental health care needs

Works within an interdisciplinary team environment to enhance the clinical and supportive housing services

Assists with connection to resources including health, mental health, and substance use treatment

Advocates for the needs of individual clients as well as for systemic change, whenever needed for the overall benefit of homeless individuals

Participates in daily team meetings to coordinate their activities with other team members, programs, and the Program Manager

Accepts referrals internally from the Housing Intake and Placement Team as well as externally from the statewide Coordinated Entry process and works collaboratively with staff of all agencies to provide high quality service

Works with primary clients, as well as team clients, related to service planning, documentation of progress, service tracking, and outcome evaluation

Monitors client progress by regular, ongoing contact with individuals receiving services and contact with collaborative service providers both external and internal to CCH

Transports clients using a CCH vehicle or a personal vehicle

Serves as a liaison with collaborating agencies and other teams within the organization, establishing and maintaining effective working relationships with organizations and groups providing services to our target population

Assists others with work that needs to be done at moments of urgency or crisis

Must carry a cell phone and be accessible when in the field to the Program Manager, team, program clients, and community partners

Navigates the Social Security, Medicaid, and Medicare systems with clients

Completes Medicaid authorizations, HMIS registration form, EHR data entry, as well as any other reporting requirements necessary to obtain and sustain funding and provide services for individuals served

Record all services in a timely and complete fashion in the EHR

Maintain up to date records in EHR

Record telephone and other communications as needed in the EHR

Manage tasks and scanning as needed to have a complete and current chart

Maintain accurate information regarding client’s insurance status

Utilize the EHR and any future upgrades as directed

Meets formally with the Program Manager for ongoing individual and/or group supervision

Attends and participates in clinical and administrative meetings as deemed appropriate and necessary for the job

Performs additional duties deemed necessary and appropriate by the Program Manager

Qualification

Case managementMental healthSubstance useBilingualCritical thinkingCustomer serviceAdvocacyInterpersonal skillsTeam collaboration

Required

Valid driver's license required

Bachelor's degree in Social Work or related field required

Demonstrated competency in working with people from diverse backgrounds and ability levels

Ability to communicate and cooperate effectively with property management staff, Supportive Housing teams, voucher administrators, and representatives from other agencies

Sound critical thinking and decision-making skills

Consistently superb customer service skills; excellent interpersonal/assertive communications skills demonstrating a high degree of emotional intelligence

Knowledge of homeless issues and demonstrated sensitivity to and a desire to work with underserved populations

Knowledge of mental health disorders, substance use, and crisis intervention

Experience and interest working with disenfranchised persons

Preferred

Bilingual preferred but not required

Benefits

Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents.

Choice of dental insurance or discount plan.

Vision insurance.

Flexible spending accounts for health care / dependent care / parking expenses.

Free basic life and AD&D insurance coverage.

Employee Assistance Program, a problem-solving resource available to you and your household members.

Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.

Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.

Company

Colorado Coalition for the Homeless

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for families and individuals experiencing or at-risk of homelessness throughout Colorado.

Founded in 1984