JPMorganChase · 6 hours ago
Sr Manager of Software Engineering
8181 Communications Pkwy Bldg B, Plano, TX, 75024, US
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
7+ years expJPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers and businesses. As a Senior Manager of Software Engineering, you will lead multiple technical teams, providing coaching and ensuring the execution of a unified platform for client onboarding and servicing while driving operational efficiencies and compliance.
Asset ManagementBankingFinancial Services
Responsibilities
Define and own the platform and deployment architecture roadmap across Onboarding, Servicing, and Case Management for on-prem GKP and private cloud (multi-cluster, multi-region)
Establish and enforce engineering standards for CI/CD, environments, configuration, networking, and runtime (GB Standard), covering Kubernetes (on-prem and cloud), service mesh, gateways, and secrets/cert management
Lead reliability engineering across hybrid estates: SLOs, error budgets, incident management, MTTR reduction, resilience and DR (site-level failover and recovery)
Design and operate scalable environments across on-prem Kubernetes, EKS/ECS, AWS, and gateway layers; champion blue/green, canary, and parallel prod deployments for zero-downtime releases
Govern release classification and controls (major/minor/patch/hotfix), versioned APIs, schema evolution, and backward compatibility to minimize cross-domain breakage
Accelerate delivery with automated SDLC pipelines (Spinnaker, Jenkins, GitHub Actions), infrastructure-as-code (Terraform), and policy-as-code; standardize environment templates and deployment modules
Drive observability across on-prem and private cloud: end-to-end tracing, logs, metrics, and real-user monitoring; standardize dashboards and alerting (e.g., Dynatrace)
Lead performance engineering for high concurrency (4k+ concurrent, 15k+ total users): halving load times, optimizing CRUD/API latency (e.g., 7s → <600ms), and tuning gateway/auth
Advance security posture: certificate hygiene, vulnerability management, secrets management, token/header patterns, zero-trust segmentation, and data residency/compliance alignment
Manage capacity and cost efficiency: throughput scaling, cluster optimization, storage migrations (e.g., S3 and on-prem object storage), rightsizing, and resource governance
Introduce AI-driven automation (MITA, agentic operations) for release orchestration, lifecycle management, proactive issue detection, and auto-remediation
Qualification
Required
Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
Experience in platform/infrastructure engineering, SRE, or architecture, senior leadership (Director or equivalent)
Deep experience with on-prem platforms and private cloud modernization: Kubernetes/OpenShift/EKS-Anywhere, virtualization/HCI, storage, networking, and hybrid connectivity
Strong background with cloud-native platforms (AWS), Kubernetes/EKS, ECS, service gateways, and container orchestration
Proven track record implementing CI/CD at scale, release governance, and environment standardization across hybrid estates
Reliability and performance expertise: SLOs/SLA design, MTTR reduction, perf/load testing, DR/failover across sites
Security and compliance familiarity: identity and access, certificate management, vulnerability lifecycle, audit readiness, data residency
Hands-on with infrastructure-as-code and pipelines (Terraform; Spinnaker/Jenkins/GitHub Actions)
Preferred
Kafka/MSK, API gateway/auth patterns, service mesh, and distributed tracing
Observability platforms (e.g., Dynatrace), synthetic and real-user monitoring; log/metric/trace consolidation
Experience with large-scale migrations, schema evolution, dual-write/read strategies, and cross-domain compatibility
AI/automation in SDLC and operations (agentic workflows, policy automation, autonomous release orchestration)
Financial services or similarly regulated environments
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-16
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2026-01-08
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