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Coe College · 1 day ago

Director of Enrollment Operations and Communications

Cedar Rapids, IA

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

Coe College seeks qualified candidates for the position of Director of Enrollment Operations and Communication, a key leadership role that bridges operational efficiency and strategic communication within the enrollment management division. The Director oversees the execution of the student search program and collaborates with various teams to deliver effective messaging across platforms.

EducationHigher Education

No H1B

Responsibilities

Supervise the Assistant Director of Operations in managing daily admission application processing and material workflows

Collaborate with enrollment team members to develop and implement processes aligned with the College’s enrollment objectives

Oversee the execution of the student search program internally and through third-party partnerships

Identify and implement operational efficiencies, providing clear communication and training to staff regarding updated procedures

Create and maintain accurate and up-to-date enrollment reports, analyzing data for actionable insights and ensuring timely and accurate data coding

Supervise the Associate Director of Admission Communication who is responsible for monitoring the content, calendar, timelines, logistics and query development for all print and email admission communication

Collaborate with the Office of Marketing on print and electronic communication efforts, social media platforms and other outreach initiatives

Monitor budget expenditures related to communication strategies and student search programs

Qualification

SlateCRM experienceAdmission experienceStudent search programmingPrintEmail communicationAnalytical reasoningProject prioritizationCustomer serviceProblem-solving skillsWritten communicationVerbal communicationAttention to detail

Required

Bachelor's degree required

At least three years of previous admission experience

Experience working with Slate or any CRM system

Background knowledge of student search programming

Background in admission print and email communication flow

Applicants must be authorized to work for ANY employer in the United States as we are unable to sponsor or take over sponsorship of an employment Visa at this time

Successful completion of a background check in accordance with Coe College policy