Cypress HCM ยท 18 hours ago
Technical Writer
Cypress HCM is a fast-growing startup in the aerospace/defense industry seeking a Technical Writer. The role involves collaborating with product, engineering, and business development teams to create clear and accurate documentation, including user manuals and training materials, to support customers effectively.
Responsibilities
Create and maintain technical documentation, including user manuals, system guides, and SOPs
Develop training materials and instructor-led content aligned with military training frameworks such as ADDIE and SAT, ensuring compliance with defense sector standards
Ensure all documentation meets military documentation standards and internal requirements
Translate complex technical information into clear, concise and user-friendly documentation for technical and non-technical audiences
Collaborate with engineers, product managers, and training teams to gather information, verify technical accuracy, and align documentation with product evolution and key milestones
Engage in technical reviews, demonstrations, validation events, and training sessions to gather firsthand insights and drive continuous improvement
Oversee version control and organize documentation repositories to support knowledge management across the program
Establish scalable documentation processes, style guides, and templates that ensure consistency and support organizational growth
Produce operational procedures, troubleshooting guides, checklists, release notes, and other materials that enable end users and internal teams to succeed
Build documentation frameworks including style guides, lifecycle workflows, and toolkits that enhance quality, efficiency, and scalability
Review and refine documents to ensure clarity, consistency, accuracy, and technical rigor across all deliverables
Integrate visuals such as diagrams, flowcharts, and graphics, along with multimedia elements, to improve comprehension and user experience
Proactively identify documentation gaps and risks, developing solutions to maintain project momentum and completeness
Foster a documentation-focused culture by creating training resources, reusable templates, and process improvements that empower teams across the organization to contribute effectively
Qualification
Required
Bachelor's degree in Technical Writing, English, Communications, or a related field
5+ years of technical writing or curriculum development experience supporting training, instructional design, and documentation. Preferably in aerospace, defense or similar manufacturing environments
Proven track record creating user manuals, SOPs, training guides, and technical documentation for complex systems and equipment
Exceptional ability to gather information from subject matter experts and cross-functional teams, then distill it into clear, concise, and compelling documentation
Working knowledge of DoD documentation and training standards; -STD-40051, ADDIE, SAT, etc
Experience producing and maintaining technical manuals, operational guides, and customer-facing documentation throughout product lifecycles
Outstanding written and verbal communication skills with the ability to adapt content for audiences ranging from technical specialists to end users
Proficient in MS Office Suite and with version control and document management platforms
Strong organizational and project management capabilities with the ability to balance multiple priorities independently while working collaboratively across teams
Must be able to obtain and maintain a U.S. Government security clearance
Preferred
Visual design experience to enhance technical content through illustrations, diagrams and/or multimedia integration is a plus
Strong expertise writing technical user-facing documentation, style guides, and scalable documentation processes is a plus