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CVS Health · 4 hours ago

Senior Digital Experience Designer - AetnaTechnology

United States

Full-time

Remote

Senior Level

$102K/yr - $204K/yr

5+ years exp

CVS Health is the nation’s leading health solutions company, dedicated to transforming health care. The Senior Digital Experience Designer will work closely with the User Experience Manager to solve complex business challenges, advocating for users through user-centered design processes and hands-on design responsibilities.

Health CareMedicalPharmaceuticalRetailSales

Responsibilities

Build an understanding of requirements and ensure deliverables support both user needs and healthcare business goals

Apply user-centered design thinking and select the right approach for each problem

Advocate for user-centricity early in the design process, validating requirements through an understanding of user needs, pain points, and mental models

Support early alignment on solution direction through user flows, low-fidelity sketches, and test-and-learn cycles

Create and deliver detailed designs and prototypes that support end-to-end user journeys

Collaborate closely with engineering teams to ensure the accuracy and quality of UI development

Lead unmoderated usability studies, ensuring unbiased, measurable research goals and outcomes

Design with accessibility principles in mind, including annotating designs for enterprise accessibility guidelines

Collaborate with Product, Business, and Engineering partners throughout the design process

Contribute to team-level work planning and help align with Product and Engineering partners on scope, prioritization, and timelines

Communicate progress, risks, and outcomes to design leads with clarity

Qualification

User-centered designFigmaResponsive web designAccessibility standardsDigital solutions portfolioEmpathyCollaboration skillsCommunication skillsCreative problem-solving

Required

Minimum 5 years of experience in responsive Web-based UX, UI or blended UX/UI design, including 1-year leading design projects

A strong portfolio of 5+ years delivering digital solutions, including examples of mobile web, desktop, native app and other digital experiences

Preferred

Experience in designing based on enterprise and/or 3rd party design systems

Advanced proficiency with Figma design, collaboration, and delivery

Understanding of accessibility standards (WCAG) and inclusive design, and able to collaborate with inclusive designers to arrive at accessible solutions

Ability to communicate user needs (e.g. storytelling, leveraging data) and demonstrate how proposed designs solve those needs to internal team and senior partners

Knowledge of Web technologies, and awareness of how technical restraints can influence design choices

Foundational characteristics include empathy, creative problem-solving, comfort with uncertainty, collaboration, iteration, communication skills, excellent technical design skills, and curiosity

Excellent communication, facilitation, and collaboration skills

Benefits

Affordable medical plan options

401(k) plan (including matching company contributions)

Employee stock purchase plan

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.