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NEOGOV · 3 hours ago

Therapy Services Program Manager - Promotional

San Jose Metropolitan Area, CA

Full-time

Onsite

Mid, Senior Level

$193K/yr - $235K/yr

4+ years exp

NEOGOV is part of the County of Santa Clara, focused on providing effective therapy services. The Therapy Services Program Manager supervises clinical staff, coordinates patient-focused care, and participates in program development and administrative activities within the division.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Coordinate and maintain, in collaboration with other Therapy Services Program Managers, adequate staffing resources within assigned service area(s) that ensures required levels of clinical expertise through experience and education

Participate in personnel management in the areas of labor relations, recruitment, hiring, goal setting, evaluation, orientation, coordination of ongoing staff clinical competency, team building, and mentoring

Identify assigned clinical service needs and provide information to the Director of Therapy Services for consideration

Participate in the development and monitoring of customer service in Therapy Services

Participate in Quality Assurance and Utilization Management activities and evaluation

Assist in the administration of the division by planning and implementing divisional objectives, maintaining statistical systems, and providing periodic reports

Review generated revenues, charge systems, ratio of reimbursement and denials; adjustment/handling of fee and billing problems

Participate in budget development and evaluation, productivity monitoring and planning for space utilization

Assist with the contract negotiation process

Support assigned clinical programs, and grant activities

Manage supply and equipment ordering and inventory processes

Coordinate vendor interactions, equipment related contracts, and authorize purchase of durable medical and other equipment

Advise Director on professional/legal/medical trends

Represent Therapy Services at interdepartmental meetings and serve on hospital committees as assigned

Participate in service related meetings and on service specific committees

Collaborate with other Health and Hospital departments to identify and resolve problems and enhance service

Serve as designated divisional representative in the absence of the Therapy Services Director; under supervision may represent the Director in specific meetings or tasks as assigned

Provide input to and/or develop Therapy Services Policies and Procedures

Participate in research activities

Provide patient care on an as needed and as available basis within scope of professional practice, experience and knowledge

Other related work as required

Qualification

Occupational Therapy LicensePhysical Therapy LicenseSpeech-Language Pathology LicenseTherapeutic Recreation CertificationClinical SupervisionBudget ManagementQuality AssuranceInterdisciplinary CollaborationTeam BuildingEffective CommunicationProblem Solving

Required

A valid license to practice as an Occupational Therapist, Physical Therapist, Psychologist or Speech-Language Pathologist in the State of California, or a valid certification from the National Council for Therapeutic Recreation (NCTRC), the national credentialing organization for therapeutic recreation and recreation therapy, to practice as a Certified Therapeutic Recreation Specialist

Sufficient education, knowledge and experience to demonstrate the possession and application of the knowledge and abilities listed below

The above required experience may typically be met by completing three years of clinical experience in their area of licensure in the above specialties plus at least one year as a supervisor with teaching and administrative responsibilities

Basic treatment and practices of the disciplines working in a rehabilitation program and their interface with each other

Practices of other disciplines working in the rehabilitation program and their interface with each other

Principles of supervision, organization and administration, budget and financial management, and statistical analysis

Educational trends and needs for therapy services disciplines

Legal issues affecting service, practice and reimbursement

Adapt to new situations, analyze data, prioritize workload, and solve problems

Plan, organize and direct the Therapy Services program

Instruct, coach and supervise professional and non-professional personnel

Communicate effectively in writing and verbally, and prepare meaningful reports

Foster interdisciplinary practice and unity within the Therapy Services

Establish and maintain cooperative working relationships with others contacted in the course of work such as Medical Directors

Advocate for and represent Therapy Services to the community and other individuals

Assist, support, lift and transfer patients

Reach, grasp, and manipulate a variety of objects

Carry equipment/supplies and operate power tools

Preferred

A Master's degree in the professional discipline is desired but not required

Benefits

Comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays.

Generous paid time off with significant vacation, sick time, and 13 paid County holidays annually!

Robust retirement plans including a 457(b) Deferred Compensation Plan and the CalPERS pension plan.

Health Flexible Spending Account (HFSA)

Dependent Care Assistance Program (DCAP)

Life and AD&D

Employee Assistance Program (EAP)

Employee Wellness

Education Reimbursement