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Accenture · 9 hours ago

Salesforce Business Analyst

Nashville, 4101 Charlotte Ave., Corp

Full-time

Hybrid

Mid Level

$64K/yr - $196K/yr

3+ years exp

Accenture is a leading global professional services company that helps businesses and governments build their digital core and optimize operations. The Salesforce Business Analyst will analyze business requirements, design Salesforce solutions, and ensure successful project delivery by collaborating with stakeholders and maintaining documentation.

Business Information SystemsConstructionConsultingInformation ServicesInformation TechnologyInfrastructureManagement ConsultingOutsourcing

No H1B

Responsibilities

Support the team during design, configure, and customize Salesforce application built in Sales, Service or Experience Cloud to meet business requirements

Collaborate with business stakeholders to gather and analyze requirements, translating them into technical specifications

Collaborate with stakeholders to identify and prioritize business needs and requirements

Conduct user acceptance testing (UAT) to ensure the quality and functionality of the implemented solutions

Create and maintain detailed documentation for business functionality and processes to ensure compliance and facilitate knowledge sharing

Provide ongoing support and maintenance for Salesforce applications, including troubleshooting issues and implementing enhancements

Qualification

Salesforce AdministrationSalesforce CertificationBusiness AnalysisUser Acceptance TestingTechnical SpecificationsSalesforce CRMCollaborationDocumentation