Apply on Employer Site

Serco · 9 hours ago

Cyber Systems Administrator

Kirtland Air Force Base, NM

Full-time

Onsite

Mid, Senior Level

5+ years exp

Serco is seeking a Cyber Systems Administrator to support the 705th CTS Distributed Mission Operations Center Infrastructure Development and Engineering team. The role involves operating and maintaining systems within the DMOC Battlespace to enable technology integration for Air Force training, along with responsibilities in system performance monitoring and security compliance.

AutomotiveConsultingEnterprise SoftwareGovernmentInformation TechnologyOutsourcingTransportation

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Monitoring, controlling and isolating problems in a data communications network

Activating and deactivating local computer systems according to scheduled events

Providing first and/or second-level problem determination and provide needed support

Configure and support video teleconferencing between network participants

Installing, configuring, and maintaining computer hardware systems, peripherals, and VTC equipment

Monitoring system performance and proactively resolving hardware and connectivity issues

Recording problems, developing trouble tickets, support System Problem Report analysis, and support LAN/WAN system tests

Adhering to strict Information Systems security guidelines in all cases

Documenting system configurations, troubleshooting steps, and maintenance logs

Analyzing internal and external customer requirements to determine appropriate hardware and software requirements for solutions to problems; often leveraging automated tools/systems

Communicating effectively, at all levels of the organization, with internal and external customers, in written and verbal format

Creating and maintaining user and computer accounts and modifying file permissions and security access lists in a Microsoft Active Directory environment

Developing and documenting technical processes and Standard Operating Procedures (SOPs) as needed

Maintaining smooth operation of multi-user computer systems, including coordination with network, software, and system engineers, PC desktop technicians, project managers, end users, customer, and IT management

Making recommendations on the purchase of hardware, software, and system components

Performing as a Systems Administrator for a hybrid classified environment (i.e., Windows and Linux)

Working closely with DMOC Cybersecurity team to ensure proper patch management and hardening of DMOC Battlespace systems

Providing relevant feedback to Cybersecurity team of timeline issues or impediments

Participating in monthly Plan of Action and Milestone reviews (POA&M)

Configuring and/or Managing backup and recovery services, managing file systems and disk space, and Managing virus protection on a routine basis

Recommending and/or Implementing system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management

Testing new releases of products to ensure compatibility and minimize user impact

Evaluating and installing patches and resolving software related problems

Performing system backups and recovery

Maintaining data files and monitors system configuration to ensure data integrity

Lifting and moving hardware and equipment up to 50 lbs

Qualification

DoD 8570/8140 CertificationWindows Server OSLinux AdministrationActive DirectoryBackupRecoveryScripting BatchScripting BashScripting PowerShellScripting PythonVirtualization (ESXi)Communication SkillsProblem SolvingTeam Collaboration

Required

Bachelor's degree and 5 years of experience, or Master's degree and three years of experience; a High School diploma or equivalent with 7 years of experience may be considered in lieu of a completed degree

Must hold DoD 8570/8140 Certification for IAT Level II or higher (Security+ CE, CISSP, CASP, or similar certification)

Experience managing Windows Server OS and domain architecture

Proven ability to work under minimal direction and independently determine and develop approach to solutions

Active DoD TS Security Clearance, with SCI eligibility

US Citizenship is required for this position

Ability to work shift work

Preferred

Prior administration of virtualization environments using technologies such as ESXi, storage provisioning and networking of virtual systems

Experience configuring, administering and maintaining computer systems (Such as: Windows 10, Server 2012R2, Server 2016, Active Directory, RedHat Enterprise Linux)

Experience writing standard operating procedure documentation and developing system cold-start documentation

Experience maintaining and operating virtual environments for servers and workstations

Experience configuring, administering, and maintaining patch deployment and management systems and providing patch management status reporting to management

Experience configuring, monitoring, maintaining, and administering computer backup and recovery solutions and providing recovery status reporting to management

Experience writing scripts (e.g. Batch, Bash, PowerShell, Python) to automate routine tasks

Experience with Windows OS, DIS/HLA Protocol

Benefits

Medical, dental, and vision insurance

Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract

401(k) plan that includes employer matching funds

Tuition reimbursement program

Life insurance and disability coverage

Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

Birth, adoption, parental leave benefits

Employee Assistance Plan