RIVET Work · 2 weeks ago
Junior Solutions Architect
Detroit, MI
Full-time
Onsite
Entry Level
2+ years expRIVET is a software startup transforming the construction industry by enhancing how contractors manage and deploy crews. As a Junior Solutions Architect, you will be responsible for maintaining customer integrations, troubleshooting issues, and building new integrations to support customer needs while collaborating across teams.
ConstructionHuman ResourcesRecruitingSaaSSchedulingSoftware
Responsibilities
Maintain and troubleshoot live customer integrations, resolving issues quickly to minimize escalations and free up senior leaders for strategic work
Build net-new integrations for onboarding customers, owning the technical implementation from requirements gathering through delivery and handoff
Fulfill discrete customer requests for integration changes, additions, and customizations while serving as the technical point of contact on calls
Manage Statements of Work, set realistic timelines, and proactively communicate status and blockers to customers and internal stakeholders
Identify patterns in recurring integration failures and proactively execute process improvements that improve future efficiency via reduced manual work and ticket volume
Document processes, build SOPs, and contribute to automation efforts that make the integration system more scalable
Expand RIVET’s integration ecosystems by scoping new partner integrations and continuously improving existing connections
Collaborate cross-functionally with CS, Sales, Product, and Engineering to ensure seamless delivery and alignment on customer needs
Leverage AI tools to accelerate technical work and stay ahead of how automation is changing the role
Qualification
Required
Bachelor's degree in a technical discipline (computer science, engineering, math, or related field) OR 6+ years of relevant technical work experience
2+ years in a technical role working with data pipelines, data engineering, or software engineering (not business intelligence/dashboard work)
Proficiency with ETL best practices based on hands-on work experience (not just coursework or certifications)
Understanding of integration and application development lifecycles
Knowledge of integration architectures and software development frameworks
Strong communication skills with the ability to translate technical complexity for non-technical audiences
Exceptional attention to detail and organizational skills to manage multiple customer projects simultaneously
Proactive, figure-it-out mentality with comfort working in ambiguity and building processes where they don't yet exist
Willingness to travel occasionally for customer meetings as business needs require
Preferred
Customer-facing experience at a SaaS company, or background in professional services/consulting
Experience building software-to-software integrations
Ability to balance a high volume of concurrent projects and frequent context-switching between customer requests
Exposure to building AI-infused systems or leveraging AI tools to accelerate technical work
Interest in the commercial side of technical work and understanding how integrations drive retention and revenue
Benefits
Competitive compensation and equity packages
Health, dental, and vision insurance
401(k) matching
Employee stock option program
Free on-site parking
Vacation and paid holidays
Free weekly lunches
Company
RIVET Work
Rivet Work transforms construction labor with digital workforce management, redefining how contractors deploy crews in a unified platform.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$18.94MKey Investors
Brick & Mortar VenturesDefy.vcAugment Ventures
2025-06-12Series Unknown· $4.64M
2024-04-17Series Unknown· $6M
2023-02-14Seed· $5.6M
Leadership Team
Ryan Meitl
Chief Executive Officer, Co-Founder
Recent News
Crain's Detroit Business
2024-05-20
2024-05-20
FinSMEs
2024-05-20
Company data provided by crunchbase