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Baylor College of Medicine · 17 hours ago

Scheduling Specialist III-The Woodlands

Houston, TX

Full-time

Onsite

Mid Level

3+ years exp

Baylor College of Medicine is seeking a Scheduling Specialist III to join their Gastroenterology & Hepatology section. This role involves scheduling outpatient procedures and providing patient education and navigation throughout the patient's journey.

EducationHigher EducationPharmaceutical

No H1B

Responsibilities

Schedules GI procedures in BCM and BSLMC EPIC, assuring that every referred patient will have a procedure date scheduled

Contacts patients for instruction before the procedures and notify patient of date/time/arrival time

Requests additional information from referring physicians

Verifies insurance for new and established patients

Works closely with endoscopy care coordination team to fill endoscopy block

Works on order work queue to select orders and schedule patients

Works closely with MD for any patient special instructions, including procedure locations and clearances prior

Performs cross-checks for procedural or scheduling conflicts to ensure accuracy of exam

Acquires clinical notes as needed prior to exam

Maintains confidentiality of passwords/codes for all information systems and patient information, as observed by supervisor

Verifies and confirms patient identification and patient information including patient precautions and other vital information on all documentation, as observed by supervisor

Communicates in an appropriate manner as outlines in the patient care manual