Bridgehead IT ยท 5 hours ago
System Administrator II
San Antonio, Texas, United States
Full-time
Onsite
Mid Level
3+ years expBridgehead IT is an industry leader committed to client satisfaction, seeking a personable and driven individual for the System Administrator II position. This role is essential for maintaining, optimizing, and securing critical client systems and supporting daily IT operations to ensure smooth and reliable performance.
ConsultingElectronicsInformation TechnologySoftwareWeb Development
Responsibilities
Install, configure, and maintain server hardware, operating systems, and applications to support client and internal operations
Monitor system performance, security, and backups to ensure stability and data protection
Troubleshoot and resolve server, storage, and network-related issues, escalating complex problems to senior team members when needed
Manage user accounts and permissions in Active Directory and other identity management platforms
Implement system updates, patches, and security measures to keep infrastructure secure and compliant with industry standards
Perform routine backups and assist in disaster recovery planning and testing to maintain data integrity and system resilience
Document system configurations, maintenance tasks, and troubleshooting procedures to maintain up-to-date records
Respond to service requests and support tickets in a timely manner, ensuring a high level of customer satisfaction
Collaborate with senior administrators on IT projects, such as system upgrades, migrations, and configurations, to meet evolving client and organizational needs
Stay current on industry trends and emerging technologies to continuously improve system operations
Participate in on-call rotations for after-hours support to address critical system issues
Qualification
Required
Bachelor's degree in information technology, Computer Science, or a related field, or equivalent work experience
3-5 years of experience in system administration or IT support roles, with demonstrated expertise in server and storage management
Proficiency in managing server operating systems (Windows and/or Linux) and network services (e.g., Active Directory, DNS, DHCP)
Experience with virtualization platforms such as VMware, Hyper-V, or similar
Knowledge of security practices, including firewalls, antivirus, and data protection strategies
Strong troubleshooting skills with the ability to diagnose and resolve intermediate to complex technical issues
Excellent communication and interpersonal skills, with a client-focused approach to technical support
Ability to follow procedures, document tasks, and manage time effectively
Personable and committed to delivering high-quality system administration support in a client-centered environment
Preferred
Relevant certifications such as CompTIA Server+, Microsoft Certified: Azure Administrator, or equivalent are preferred
Company
Bridgehead IT
Bridgehead is an award-winning, global provider of business and technology consulting services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Chris Brandvik
Chief Operations Officer / Owner
Recent News
2024-11-13
Company data provided by crunchbase