Genzeon · 11 hours ago
Healthcare Account Manager
Genzeon is seeking a highly experienced and relationship-driven Account Manager to lead strategic engagements with healthcare payer and provider organizations. This role is pivotal to driving revenue expansion, delivering tailored technology solutions, and fostering trusted partnerships with clients by deeply understanding their evolving needs and aligning solutions that fuel digital transformation.
Responsibilities
Serve as the primary relationship owner and trusted advisor for a portfolio of healthcare payer and provider accounts
Lead with a client-first mindset, developing strong, enduring partnerships with key stakeholders and executive sponsors
Drive account farming efforts by identifying new opportunities for growth, aligning with client roadmaps, and expanding the Genzeon footprint across business units
Conduct regular strategic business reviews focused on performance, innovation, and long-term alignment
Actively listen to client needs and challenges, providing proactive, consultative recommendations built around hyperscaler and platform-based solutions
Collaborate with internal teams—including delivery, solutioning, and partner management—to ensure excellence in service delivery and client satisfaction
Maintain a strong cadence of engagement with client teams across various levels—operational to C-suite—to continuously strengthen relationships
Track and report on account health metrics, revenue growth, and customer satisfaction, ensuring that all engagements are aligned with business goals
Represent Genzeon at healthcare conferences, client events, and networking forums to reinforce relationships and identify new engagement opportunities
Qualification
Required
10+ years of technology-related sales or business development experience
10+ years of sales management experience in the healthcare industry, particularly with payer and provider organizations
Demonstrated success in building, growing, and sustaining client relationships in large, complex healthcare environments
Experience with enterprise technology vendors and digital transformation initiatives
Preferred
Strong record of success in client engagement, relationship farming, and long-term account expansion
Deep understanding of healthcare business models and the technology needs of payer and provider ecosystems
Strategic thinker with the ability to map technology solutions to client business goals and challenges
Exceptional interpersonal, communication, and executive presence skills