Zoox · 22 hours ago
Fleet Support Engineer
Austin, TX
Full-time
Onsite
Senior Level
$138K/yr - $166K/yr
6+ years expZoox is a company focused on innovative transportation solutions, and they are seeking a Fleet Support Engineer to maximize the operational uptime and reliability of their regional robotaxi fleet. This role involves diagnosing complex technical issues and leading field validation efforts to enhance vehicle performance.
Artificial Intelligence (AI)Autonomous VehiclesMachine LearningRoboticsTransportation
Responsibilities
Act as the primary technical expert for all regional escalations, diagnosing complex issues across all vehicle subsystems (chassis, powertrain, compute, sensing, and networking)
Perform deep root-cause analysis using logs, vehicle diagnostics, and fleet data to resolve high-impact issues and prevent recurrence
Partner closely with HQ FSE team to improve diagnostics, tooling, and issue detection capabilities
Lead field validation efforts, including hardware/software bring-up and functional testing for new components and system updates
Develop and maintain scalable troubleshooting guides, SOPs, and countermeasures to improve repair efficiency and fleet reliability
Support operational needs through occasional travel
Qualification
Required
Bachelor's degree in Electrical, Computer, Mechanical, or Automotive Engineering
At least 6 years of relevant experience in transportation, aerospace, or autonomous vehicles, with hands-on exposure to sensors
Understanding of vehicle hardware/software architectures, including communications, diagnostics, and safe troubleshooting of low/high voltage systems Unified Diagnostic Services (UDS), and how to safely troubleshoot
Proven ability to perform holistic system-level problem solving and drive issues down to root cause at the component level
Experience reading and interpreting schematics, electrical diagrams, and connector end views/pinouts
Preferred
Experience with electric vehicle technology
Experience with remotely supporting vehicle troubleshooting
Knowledge of vehicle systems and diagnostics tools
Benefits
Paid time off (e.g. sick leave, vacation, bereavement)
Unpaid time off
Zoox Stock Appreciation Rights
Amazon RSUs
Health insurance
Long-term care insurance
Long-term and short-term disability insurance
Life insurance
Company
Zoox
Zoox is an AI robotics company that provides mobility-as-a-service and self-driving car services. It is a sub-organization of Amazon.
1001-5000 employees
H1B Sponsorship
Zoox has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (293)
2024 (297)
2023 (209)
2022 (204)
2021 (131)
2020 (83)
Funding
Current Stage
Late StageTotal Funding
$955MKey Investors
Grok Ventures
2020-06-26Acquired
2019-10-21Convertible Note· $200M
2018-07-08Series B· $465M
Leadership Team
Nelson Pedreiro
Sr. Vice President, Hardware
Z
Zheng Gao
Director of Hardware Engineering
Recent News
2026-01-16
Business Insider
2026-01-16
Channel NewsAsia
2025-12-24
Company data provided by crunchbase