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Schill Grounds Management · 6 hours ago

Branch Administrator

Bolingbrook, IL

Full-time

Onsite

Entry Level

1+ years exp

Schill Grounds Management is a leading commercial landscaping service provider with over 30 years of experience. The Branch Administrator plays a crucial role in managing administrative functions, supporting branch operations, and ensuring a positive customer experience.

CommercialCustomer ServiceFacilities Support ServicesLandscaping

Responsibilities

Perform general clerical duties and office support, including data entry, scanning, emailing, photocopying, faxing, mail distribution, and filing

Assist Branch Manager and Operations Managers to support the smooth operation of the branch. Create purchase orders, receive inventory, and assist in ordering materials

Maintain office supplies inventory by checking stock, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies

Coordinate events, meetings, and conferences with cross-functional departments; prepare agendas and set up meeting facilities as needed

Communicate with employees in support of our core value of employee centric. Answer questions, provide direction to internal resources, and support the needs of branch personnel

Help ensure a positive customer experience by tracking and performing follow-up calls for all internal and external generated issues and service requests

Welcome visitors by greeting them, making sure they are comfortable, and directing them to the appropriate party

Answer incoming calls, and provide responsive and courteous service to callers by providing information or routing them to the appropriate party as needed

Maintain uniform and PPE inventory. Distribute to employees with appropriate tracking and documentation

Collect, sort, and correctly distribute incoming mail and packages

Assist in the preparation and delivery of mailings as needed

Maintain a tidy and comfortable office space by picking up waste, watering plants, tidying the kitchen area, refreshing magazines, etc

Partner with IT helpdesk and assist in the troubleshooting of basic office technology issues

Assist walk-in job applicants by informing them how to apply on the employment website

Assist the Human Resources staff with new hire orientations as needed

Maintain training records, schedule training where appropriate, and follow-up to ensure training completion

Actively participate, coordinate and assist in employee recognition programs and events

Follow all company policies and procedures, including proper handling of confidential and private information

Perform any other duties as assigned

Qualification

Administrative experienceMicrosoft SuiteCustomer service skillsTyping 60+ WPMBilingual in Spanish/EnglishOrganized with attention to detailCommunication skillsInterpersonal skillsSelf-motivatedTeamwork