Premera Blue Cross ยท 9 hours ago
Training Specialist I
Premera Blue Cross is committed to improving healthcare and empowering its employees. They are seeking a Training Specialist I to deliver effective training on operational systems, ensuring team members have the necessary skills to excel. This role involves conducting training classes, collaborating with peers, and maintaining proficiency in technical platforms.
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Responsibilities
Conduct successful classes (in-person and virtual) on assigned Premera operational systems
Use effective training techniques and methods based on adult learning principles
Collaborate effectively with peers to ensure successful class delivery
Foster strong working relationships with Team Leaders and Technical Support Staff
Responsible for thorough preparation prior to and throughout the duration of classes, including reviewing training materials, planning activities, and updating examples as necessary
Maintain proficiency levels on technical platforms as well as all lines of business through continuous learning
Effectively communicate with business partners and leaders throughout the training delivery process, including expectation meetings, daily status reports, and post-graduation debriefing
Lead the classroom experience by monitoring attendance, testing productivity and accuracy levels, addressing individual or team behavioral issues, providing accurate and appropriate feedback to trainees and elevating performance issues to the appropriate management team
Collaborate with customers to evaluate and address specific training needs
Perform other duties as assigned
Qualification
Required
An Associates' degree or two years of work experience (Required)
One (1) year of experience in a customer facing role or experience public speaking/training (Required)
Preferred
Prior experience within Ops Learning and Development team
Two (2) years of experience public speaking/training experience, including the ability to cross-train others and train all levels of the organization
Benefits
Medical, vision, and dental coverage with low employee premiums.
Voluntary benefit offerings, including pet insurance for paw parents.
Life and disability insurance.
Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.
Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.
Generous paid time off to reenergize.
Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.
Employee recognition program to celebrate anniversaries, team accomplishments, and more.
Commuter perks make your trip to work less impactful on the environment and your wallet.
Free convenient on-site parking.
Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.
Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.
Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.
Company
Premera Blue Cross
Premera is a leading health plan in the Pacific Northwest, providing comprehensive health benefits and tailored services.
Funding
Current Stage
Late StageRecent News
2025-12-04
TechTarget
2025-10-31
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