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Marion Health · 13 hours ago

Education Services Manager

Marion, IN

Full-time

Onsite

Senior Level

5+ years exp

Marion Health is a trusted healthcare provider in Grant County, offering advanced medical services for over 100 years. The Educational Services RN Manager is responsible for managing professional development and training programs for employees, overseeing compliance with regulatory standards, and ensuring the quality of organizational-wide training.

Health CareHospitalMedical

Hiring Manager

Jenea Mitchell

Responsibilities

Managing and supporting the assessment of Marion Health's professional development/training programs

Identifying and incorporating best practices and lessons learned into program plans

Reviewing evaluations of training courses, objectives and accomplishments

Making assessments of effectiveness of training in terms of employee accomplishments and performance

Managing new hire orientation, clinical orientation, annual and department mandatories, staff development and continuing education programs

Promoting self-improvement and development of staff, arranging speakers/external trainers, attending seminars/presentations, and teaching classes

Ensuring the quality of organizational-wide training through effective needs assessments and evaluations, course design, qualified instructors, training resource materials, learning reinforcement strategies and database maintenance

Managing Educational Services staff

Overseeing regulatory compliance, analysis and reporting requirements to ensure proper compliance with regulatory standards including CME accreditation and other regulations influencing the healthcare industry

Maintaining all classrooms, conference rooms, as well as instructional equipment and supplies

Scheduling appropriate meeting rooms and facilities both onsite and offsite

Managing educational tracking and compliance with regulatory requirements

Qualification

Bachelor of Science in NursingIndiana Registered Nurse licenseLeadership experienceBLS certificationClinical teaching experienceAdult Education knowledgeCustomer service skillsAnalytical skillsCommunication skillsInterpersonal skillsTime managementProblem-solving skillsOrganizational skillsAttention to detail

Required

Graduate of an accredited nursing school with a Bachelor of Science in Nursing (BSN)

Current Indiana Registered Nurse license

Five (5) years recent nursing experience

Three (3) years of leadership, supervisory or teaching experience

BLS certification or must obtain during Orientation and prior to reporting to department

A professional level of knowledge of policies, governmental regulations and business practices pertaining to Adult Education

Excellent communication skills to effectively and tactfully communicate with patients and their families and guests, co-workers, managers, Marion Health Administrations, providers, consultants, business associates and regulatory agencies presenting a professional image as a representative of Marion Health

Interpersonal skills necessary in order to carry out duties in a professional manner, as well as the ability to work well under stress

Excellent time management

Ability to problem solve, multi-task in a fast-paced setting and work well in a team environment

Ability to negotiate effective working relationships and develop positive resolution to conflict

Highly developed computer skills to include proficiency with Microsoft Office and the ability to learn and proficiently perform computer applications related to department operations and job function

Excellent customer service skills

Analytical and statistical skills to comprehend and analyze healthcare data and reports

High degree of accuracy with concentration and close attention to detail

Strong organizational, financial, leadership and administrative skills to manage multiple issues simultaneously combined with ability to effectively prioritize

Ability to meet deadlines and produce positive outcomes

Ability to be discreet and protect the integrity of any confidential matter or information encountered during the performance of job duties