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EPCOR · 10 hours ago

Analyst, Meter Data

Glendale, AZ

Full-time

Onsite

Senior Level

5+ years exp

EPCOR is a leading private water utility company headquartered in Glendale, providing services to numerous communities across the Southwest. The Meter Data Analyst role focuses on the organization, validation, and usability of water meter reading data, supporting the transition from Automated Meter Reading to Advanced Metering Infrastructure while ensuring data integrity and operational efficiency.

Electrical DistributionEnergyRenewable EnergyWater Purification

Comp. & Benefits

No H1B

Responsibilities

Monitor, troubleshoot, and maintain EPCOR’s multiple AMI systems to ensure reliable day-to-day operations that facilitate billing, water usage research, leak detection, and consumption analysis

Support the transition from AMR to AMI by assisting with deployment, integration, and validation activities across different AMI platforms

Establish and maintain data integrity controls to ensure accuracy of meter identifiers, account linkages, and internal dependencies across customer information systems

Compile and analyze water consumption data to provide actionable insights and support to operations, billing, regulatory, engineering, and other internal departments

Provide support to internal customers and departments by answering questions regarding AMI functionality, business processes, and proper use of meter reading equipment

Collaborate with software support personnel, meter shops, and field staff regarding account and meter information, testing and installation of records and software, monitoring and identifying malfunctions, and updating and maintaining systems related to customer information

Develop, review, and prepare documentation that supports training, manuals, procedures, or processes related to AMI and AMR transition activities

Monitor water consumption patterns and/or meter alarms for possible meter tampering, leaks, meter failure, or other anomalies. Assist with coordinating meter investigations, troubleshooting, and system activities with field personnel and supporting departments

Engage in other duties as needed that support EPCOR’s Values and help deliver on our Purpose to serve customers and build stronger communities

Provide after-hours support as needed

Qualification

Utility Metering ExperienceBusiness Data AnalysisData Integrity PracticesSQLPower BIAMI/AMR Transition SupportCustomer Relationship ManagementIssue ManagementProcess AutomationRegulatory ComplianceRoot Cause AnalysisMulti-System IntegrationEffective CommunicationCollaborative Work

Required

Bachelor's Degree Preferred

Five years of experience with utility metering

Five years of experience in business data analysis

Effective interpersonal, verbal, and written communication skills

Ability to use computer software programs (e.g., e-mail, word processing, spreadsheets, project management, Power BI/Power Query)

Knowledge of data integrity practices including defining requirements, validation, and dependency management across utility systems

Basic understanding of water utility operations and utility billing

Ability to exercise judgment and plan and carry out responsibilities with minimal direction

Ability to work effectively in a collaborative and inclusive work environment

A requirement of working for EPCOR is that you are at least 18 years of age and legally entitled to work in Canada

Clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required

A technical/practical assessment may be administered during the selection process

Candidates must be in good physical condition and willing to work in all weather conditions

Clearance on pre-placement medical and drug and alcohol testing may be required