Billtrust · 4 days ago
Human Resources Business Partner
United States
Full-time
Remote
Senior Level
$115K/yr - $135K/yr
5+ years expBilltrust is a B2B order-to-cash software and digital payments market leader, and they are seeking an HR Business Partner (HRBP) to support organizational effectiveness and employee experience. This role involves partnering with leaders to align people priorities with business goals, providing guidance on employee performance, and implementing people practices aligned with company strategy.
Financial ServicesFinTechPaymentsSoftware
Responsibilities
Partner with leaders and managers to align people priorities with business goals and operational needs
Build strong relationships within supported departments through regular engagement, presence in team meetings, and proactive partnership
Provide guidance and coaching to managers on employee performance, team dynamics, communication, and leadership practices
Support leaders through change initiatives (team growth, restructures, role clarity, and integration of new ways of working)
Support workforce planning and talent needs by understanding role requirements, capability gaps, and team growth priorities
Partner with leaders on performance management practices including goal-setting, feedback, coaching, and development planning
Help drive key talent processes (talent reviews, succession discussions, development planning) through consistent facilitation and follow-through
Collaborate with recruiting and talent partners to support hiring strategy, interview practices, and onboarding success
Serve as a trusted point of contact for employee relations needs; coach managers on addressing issues early and consistently
Investigate and resolve employee concerns with professionalism, empathy, and sound judgment, partnering with Legal and People Operations as needed
Champion a high-trust, inclusive culture by reinforcing company values in day-to-day leadership behaviors and people practices
Support engagement efforts by partnering with leaders to interpret feedback and implement focused improvement actions
Use people data and insights (turnover, engagement, performance trends) to identify themes and make recommendations
Support leaders in applying HR policies and practices consistently and in alignment with employment standards
Collaborate with People Operations and HR COEs to execute programs effectively (compensation cycles, performance cycles, engagement surveys, policy updates)
Identify opportunities to improve processes and employee experience within supported client groups
Qualification
Required
5–8 years of progressive HR experience, including experience as an HRBP or in an HR Generalist role supporting leaders and employees
Demonstrated ability to partner effectively with managers and mid-level leaders in a fast-paced environment
Solid foundation in employee relations, performance management, and HR policy application
Strong interpersonal and communication skills with the ability to build trust, influence, and navigate sensitive situations
Ability to connect business needs to practical people solutions; developing business acumen and consultative approach
Comfort operating with ambiguity and balancing multiple priorities across a client group
Preferred
Experience supporting growth, scale, or organizational change strongly preferred
Benefits
Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide!
A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day.
Flexible Working Hours: We support your lifestyle- the results are what count.
Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
Sabbatical: A paid leave to reward longevity and commitment to Billtrust.
Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace.
Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow.
Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved.
Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance.
Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.
Company
Billtrust
Billtrust develops a payment cycle management platform designed to automate every step in the invoice-to-cash process.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$315MKey Investors
W Capital PartnersRiverwood CapitalGoldman Sachs
2022-09-28Acquired
2021-01-13Post Ipo Equity· $200M
2021-01-13IPO
Leadership Team
Grant Halloran
Chief Executive Officer
Joseph Eng
Chief Technology Officer
Recent News
Destination CRM
2026-01-16
Company data provided by crunchbase