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Farmer Brothers · 1 day ago

Office Beverage Route Representative

Council Bluffs, IA

Full-time

Onsite

New Grad, Entry Level

Farmer Brothers is a company that provides exceptional coffee and tea service to workplaces. As an Office Beverage Route Representative, the role involves delivering products, servicing equipment, and ensuring customer satisfaction while growing revenue.

Food and BeverageFood Processing

Responsibilities

Deliver, replenish, and rotate coffee, tea, and related items on assigned routes

Maintain clean, fully operational equipment; complete at least one CQC (Cup Quality Check) daily

Ensure every customer on the daily schedule receives delivery and service as required

Handle invoices, inventory counts, and collections each route day

Grow Revenue per Stop by closing distribution gaps on core products, executing seasonal and LTO promotions, applying pricing updates, and merchandising beverage stations to standard

Identify inefficiencies, customer dissatisfaction, or opportunities; communicate promptly to the ASM (Area Sales Manager)

Support the ASM with inventory cycle counts, warehouse duties, and customer matters as assigned

Learn brewing systems; perform basic repairs and adjustments

Use the Farmer Brothers customer call process (The Farmer Brothers Way to Sell) to drive satisfaction and loyalty; make additional sales calls when time allows

Assist with warehouse operations, accounts receivable collections, and customer service as needed