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Sysco · 6 hours ago

Merchandise experience Colleague Bilingual / English /Spanish Preferred

Houston, TX

Full-time

Onsite

New Grad, Entry Level

Sysco is a leading foodservice distributor, and they are seeking a Merchandise Experience Colleague to ensure efficient store operations and maintain product availability. The role involves responsibilities such as stocking, zoning, sign maintenance, and providing excellent customer service.

Electrical DistributionFood and BeverageFood DeliveryHealth CareHospitalityLogisticsMarketingMeat and PoultryRestaurantsSales

Responsibilities

Meet on time in assigned areas for start of shift meeting

Review daily tasks and priorities with supervisor

Ensure all areas are clean and presentable

Check for and replace any damaged or missing shelf labels in assigned stocking area

Verify that all signage is correct and up-to-date in assigned stocking area

Stock all pallets from the drop list and freight received from Opsite and DSD deliveries

Check backroom inventory for OOS items on the sales floor and restock as necessary

Follow planograms for correct product placement

Rotate stock to ensure first-in, first-out (FIFO) inventory management

Report low stock levels and out-of-stock (OOS) items to supervisor or merchandise lead

Coordinate with merchandise leads or backroom coordinators to prioritize stocking based on store needs and OOS situations

Regularly straighten and organize merchandise in assigned areas

Face products to create a neat, uniform appearance

Remove damaged or misplaced items

Ensure price tags and labels are visible and correctly placed

Check for damaged, outdated, or missing signage

Replace or update signs as necessary

Ensure all promotional signage is correctly placed and current

Remove expired promotional materials

Keep assigned areas clean and free of debris

Report any safety hazards or maintenance issues to supervisor

Assist in maintaining cleanliness of common areas (e.g., aisles, PODs, & endcaps)

Immediately report any sightings of pests, including insects, rodents, or signs of their presence such as droppings or gnaw marks, to your supervisor and provide the location and type of pest observed

Begin final zone of assigned areas 30 minutes before closing

Ensure all merchandise is properly secured and organized

Remove any go-backs or misplaced items to designated areas

Assist in cleaning and straightening as directed by supervisor

Be aware of cultural differences in greetings. Maintain a friendly, approachable demeanor at all times

Provide personalized product recommendations based on customer needs

Handle complaints promptly and professionally, escalating to management when necessary

Be knowledgeable about current promotions, store policies, and product locations

Stay updated on product knowledge, store promotions, and membership benefits

Seek feedback on performance and areas for improvement

Participate in additional training opportunities when offered

Floor Merchandise Colleagues may be asked to perform any reasonable task assigned by supervisors or management to support store operations and customer service

Assist with regular inventory counts as assigned by management

Help with store merchandising, including setting up displays and promotional areas

Help maintain the overall appearance and organization of the store

Participating in team meetings and training sessions

Perform other reasonable tasks as assigned by leadership