Apple · 1 day ago
US-Business Pro
Fresno, CA
Full-time
Onsite
Mid Level
$26.83/hr - $37.18/hrApple Retail is where the best of Apple comes together, and they are seeking a Business Pro to help businesses succeed. The Business Pro develops relationships with business customers and provides them with Apple products and solutions to enhance their operations.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Establish and engage business customers by showcasing our technology and helping them discover how Apple and third-party products and solutions can enhance and support their businesses and enrich the lives of their customers and employees
Proactively engage with and provide excellent customer service to Apple Retail Business customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating them on relevant ways to buy
Serve as the go-to expert on business solutions, and mentor the store team on business customer needs and solutions
Collaborate across the Apple Store in business sessions, briefings, workshops, and events by identifying and recommending unique offerings to fit customers’ business needs
Partner with leadership and cross-functional partners to transition accounts in line with account engagement strategy to help create a seamless customer experience
Strategize, plan, and forecast business performance through account management, pipeline building, and opportunity management, using Customer Relationship Management (CRM) and other tools
Maintain process mastery of all Retail Business programs and offerings to guarantee compliance with policies and procedures
Perform other tasks as needed, including but not limited to supporting customer-facing activities
Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn
Demonstrate Apple’s values of inclusion and diversity in daily activities
Qualification
Required
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations
Have experience in retail or sales, or related work experience
Have extensive business solutions experience with Apple products and services
Preferred
Show a track record of strong performance and results in technology or business solutions sales
Communicate effectively and tailor your communication style to different audiences
Work in a fast-paced environment and make timely decisions, sometimes under tight deadlines and pressure
Build rapport and work effectively with both internal and external customers, including business owners and executives
Demonstrate excellent organizational and process management skills, the ability to set priorities, and responsiveness to customer requests
Demonstrate excellent learning, negotiation, interpersonal, and customer service skills
Draw from advanced Apple expertise on mobility adoption and business transformation with general knowledge of key SMB industries, technology trends, and challenges
Learn, navigate, and use new tools and systems
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
Founded in 1976
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase