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MAX Surgical Specialty Management · 1 day ago

Regional Practice Manager—Oral Surgery

Mount Kisco, NY

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $100K/yr

3+ years exp

MAX Surgical Specialty Management is an innovative leader in the healthcare industry, seeking a motivated individual to join their Operations Management Team as a Regional Practice Manager—Oral Surgery. The role involves managing overall patient experience, overseeing operations, and ensuring compliance while developing administrative systems and leading high-performing teams.

Health CareHospital

Responsibilities

Develop, review, and improve administrative systems, policies, and procedures

Monitor and track site level performance to identify areas of improvement to proactively engage departmental intervention

Work with the accounting and management teams to set budgets, approve and monitor spending, and process payroll and other expenses

Support the team leads in successfully managing the integration of acquired staff into the MAX-SSM processes and procedures

Resolve escalated issues arising from operations and requiring coordination with other departments

Ensure the appropriate handling of office and system repairs by contacting appropriate vendors/building management as needed

Maintain computer systems, hardware, and software updates, by working closely with IT staff

Meet with surgeons regularly regarding any office issues and/or new ideas and suggestions to ensure office growth and financial viability

Ensure that staff schedules, including vacation absences, are adequately maintained, and managed to the needs of the business

Work closely with Human Resources on employee-related issues to ensure adherence to employment laws

Provide objective evaluations of staff at the appropriate intervals for probationary employees and annually as required by Human Resources

Inform employees of new policies and other changes. Hold accountable to deadlines for compliance to departmental needs

Serve as liaison between Corporate, surgeons and office team leader. Responsible for developing and maintaining open lines of communication that enable the region to function swiftly and efficiently

Weekly meeting with each team lead (individual meetings) – Weekly report due to Sr. Director of Ops

Assist lead in planning and executing monthly team meeting (agenda driven) by collaborating with surgeon. Ensure follow-up within 48 hours of meeting

Provide streamlined channels for employee suggestions and feedback

Ensure regular communication with management regarding systems to ensure efficient handling of billing procedures

Maintain and ensure appropriate working relationships with staff and vendors

Serve as the ambassador of MAX-SSM mission and core values. Model professional behavior in terms of appearance, communication, reliability, and accountability

Qualification

Practice ManagementHealthcare ExperienceOperations ManagementMicrosoft OfficeMedical Office SoftwareCommunication SkillsTeam LeadershipProblem SolvingInitiative