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Community Servings · 4 hours ago

Manager of Business Development and Outreach

Jamaica Plain, MA, US

Full-time

Hybrid

Entry, Mid Level

$60K/yr - $75K/yr

2+ years exp

Community Servings is a dynamic agency focused on providing medically tailored meals to individuals facing chronic illnesses. The Manager of Business Development and Outreach will be responsible for building relationships with healthcare partners, managing outreach efforts, and collaborating with various teams to enhance the agency's nutrition programming and referral processes.

CommunitiesFood and BeverageNon Profit

Responsibilities

Manage regularly scheduled meetings (in person and virtual) with new and existing healthcare contract and referral partners – developing agenda, preparing any collateral and reports, with an effort to grow client referrals and/or revenue

Develop and cultivate a list of referral partners based on Community Servings referral data and external sources, with a particular focus on referrer populations that serve pregnant individuals, the pediatric population, and people living with HIV/AIDS, for example

Identify and staff opportunities for community outreach events to promote Community Servings’ nutrition programming

Collaborate with the agency Program team to:

Develop a process for ensuring easy access for referral partners and clients to our Medically Tailored Meals (MTM) program

Monitor trends in referrals and tracking of incoming referrals

Triage any referral submission issues

Keep up to date on programmatic changes

Establish and maintain outreach schedule for themselves as well as Community Servings content experts (for example, the Registered Dietitian Nutrition team) in the community (both in-person and virtual). Venues could include referral partner meetings, community physician groups, hospital grand rounds or other CME opportunities, individual physician offices, community health centers and others as determined

Provide background information to Community Servings staff in advance of external speaking engagements

Collaborate with Community Servings Culinary team to develop a plan for referral partner lunches (both on-site and off-site)

Collaborate with Grants team to manage population-specific grant requirements

In collaboration with the Communications team, implements communication strategies designed to promote Community Servings awareness in the healthcare community. This may include:

Developing content of communication materials

Event planning

Newsletter/e-communications development

Assist CS staff with development of material for external presentations to a referrer audience including description of services and areas of distinction, etc

Identify opportunities for Community Servings clinical staff to present at Continuing Medical Education (CME) events within the referrer community

Maintain and synthesize feedback as needed from referral partners for review by agency Program and Leadership team

Work with Data Analyst, Salesforce Administrator and other teams across the agency to implement referring provider database and other tracking tools to measure effectiveness of program

Maintain a collaborative, team relationship with peers and colleagues in order to effectively contribute to the working group’s achievement of goals and to help foster a positive work environment

Performs other similar job related duties as required or directed

Qualification

Outreach experienceHealthcare salesProject managementCustomer service skillsCommunication skillsOrganizational skillsMicrosoft Office SuiteInterpersonal skillsTime-management skillsPresentation skills