Edelman DXI · 2 days ago
Research Coordinator
New York, NY
Full-time
Hybrid
Entry, Mid Level
$45K/yr - $57K/yr
2+ years expEdelman DXI is committed to creating an equitable and inspiring workplace, and they are seeking a Research Coordinator. This role involves supporting the execution of primary research projects, managing vendors, and leveraging AI tools to enhance research quality and operational efficiency.
Analytics
Responsibilities
Consult with internal stakeholders to understand research objectives, gather project requirements, and execute plans quickly and efficiently
Own project accountability from the bid phase through launch and data collection, ensuring delivery on time and within budget
Act as a partner/consultant on research design elements including methodology, feasibility, and data collection approach
Oversee and manage external suppliers supporting quantitative and qualitative research, including surveys, focus groups, IDIs, and online communities/QualBoards
Request, evaluate, and process bids; recommend best-fit vendors based on project needs, timeline, and study complexity
Review project specifications and ensure they align with scope and awarded bids
Program, launch, and monitor online surveys and qualitative discussions using industry platforms (including third-party tools in the AI space)
Conduct thorough testing to validate respondent experience, routing logic, quota setup, and survey functionality prior to launch
Understand and implement complex quota structures including nested quotas and demographic/firmographic/census-related requirements
Coordinate data exports and handoffs and serve as liaison between research teams and data processing partners
Manage multiple projects simultaneously while maintaining speed, accuracy, and high-quality execution
Create tracking reports and maintain weekly/monthly/quarterly project stats
Identify opportunities for process improvement and update documentation accordingly
Support and mentor Associate Research Coordinators as needed
Provide support to internal team members to ensure smooth end-to-end delivery
Leverage AI-enabled tools and platforms to improve speed, quality, and consistency across research execution (e.g., GPTs, AI-based data quality tools, automation workflows)
Support testing and adoption of emerging AI capabilities for research operations, including survey QA automation, data validation, respondent fraud detection, and faster synthesis workflows
Apply AI responsibly in day-to-day execution, ensuring outputs meet accuracy, confidentiality, and client-ready standards
Share learnings on AI tool effectiveness and recommend enhancements or best practices to strengthen operational excellence
Weekend and non-traditional business hours may be required depending on project timing and fieldwork needs
Qualification
Required
BS/BA in Business, Marketing, Market Research, or related field
2 years' experience in market research, consumer insights, brand management and/or strategy
Demonstrated project management skills
Demonstrated ability to manage multiple projects simultaneously
Excellent communication skills
Strong time management and prioritization skills
Able to work autonomously with minimal supervision
Capable of identifying processes improvements and updating current documentation accordingly
Comfortable working on demanding projects with very tight timelines
Experience and knowledge managing and recommending market research suppliers
Ability to mentor associate research coordinators
Proficient using Microsoft Office (Word, Excel, Outlook)
Passion for leveraging AI-enabled tools (e.g., data quality tools, AI research platforms, GPTs) and learning continuously as technology evolves
Preferred
Experience with quantitative and qualitative research
Benefits
Medical and dental insurance
Vision
401K
Life insurance
Disability insurance
Paid time off
Travel assistance
Wellness programing
Company
Edelman DXI
Edelman DXI is a global, multidisciplinary research, analytics and data consultancy with a distinctly human mission.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Paul Cusker
Vice President of Partner Management
Company data provided by crunchbase