Apply on Employer Site

Lindenwood University · 21 hours ago

Director, Office of Careers, Internships, and Achievement (CIA)

St. Charles Campus

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Lindenwood University is a higher education institution seeking a Director for the Office of Careers, Internships, and Achievement (CIA). This role provides leadership and strategic direction for experiential learning initiatives, including career development and internships, while managing partnerships and program implementation.

AlumniEducationHigher EducationUniversities

Responsibilities

Ensures all department Standard Operating Procedures (SOPs) are created, regularly updated, and consistently used in onboarding and training to support accuracy, quality, and operational consistency

Oversees the design and delivery of career planning workshops, career fairs, networking events, employer information sessions, and professional development programming

Monitors, analyzes, and evaluates current scope of services across all CIA programs; plans and directs implementation of new initiatives in career development, internships, service learning, study abroad, and other high impact learning practices

Cultivates and maintains strategic partnerships with employers, community organizations, study abroad providers, and government agencies

Collaborates with faculty partners to integrate experiential learning into curricula; partners with the Learning Academy on educational development for high-impact practices aligned with the RISE framework

Oversees and manages technology systems for career services, internship coordination, and program tracking; ensures data integrity and effective use of platforms

Oversees the collection and interpretation of First Destination Survey Data and assessment of experiential learning outcomes

Manages CIA operations including budget, marketing materials, web content, events coordination and administrative processes

Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence

Models, supports, and holds others accountable to the University’s values

Establishes and advances compelling strategic vision for the CIA that aligns with Lindenwood’s mission, institutional priorities, and national best practices for experiential learning

Establishes long- and short-term strategic goals based on assessment data, ensuring standards for the department and its field are met or exceeded

Adapts leadership based on new information and/or data, utilizing effective strategies to build collaboration across divisions and with external partners

Identifies emerging opportunities for innovation and program expansion; develops proposals and secures resources for new initiatives

Oversees recruitment, interviewing, onboarding, and professional development for CIA strategists, student employees, and interns

Implements cross-training initiatives to develop strategists’ expertise across multiple program areas, ensuring team flexibility and continuity of services

Sets clear performance expectations and holds employees accountable; provides regular coaching and feedback

Conducts thorough and timely performance evaluations based on evidence, observation, and feedback

Mentors student employees; oversees all departmental operations, services, and resources

Qualification

Master’s degreeCareer services experienceExperiential learning knowledgeNACE policies knowledgePartnership managementProject management skillsCustomer service skillsAnalytical skillsCommunication skillsLeadership skills

Required

Master's degree in higher education, student affairs, counseling, business, or related field

Minimum 5 years' experience in career services, experiential learning or student affairs in higher education

Knowledge of NACE policies and best practices

Demonstrated ability to work effectively with individuals from diverse communities and cultures

Proven ability to identify and coordinate meaningful internship experiences

Proven ability to manage partnerships with employers, community organizations, and external stakeholders

Knowledge of high impact educational and experiential learning best practices

Knowledge of job market trends, recruitment strategies and employer expectations across industries

Broad knowledge of academic courses and programs

Broad knowledge of functions of Student Support Services

Strong collaborative and customer service skills

Confident spokesperson with excellent written, verbal, and interpersonal communication skills

Ability to establish and maintain effective relationships with faculty, students, alumni, and staff

Strong leadership and creative skills with proven ability to launch and support new initiatives

Highly developed analytical, organizational skills, and project management skills

Ability to work independently and manage multiple complex initiatives simultaneously

Benefits

Upon hire, employer-paid tuition benefits for bachelor’s (employee, spouse, and dependent) and master’s degree programs (employee and spouse only).

Tuition discounts for doctoral programs (employee only).

Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options.

Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday – Friday), and winter break (Dec. 23 – Jan. 1).

Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.

Professional development opportunities through the Lindenwood Learning Academy.