ADT · 1 week ago
Salesforce CPQ Product Manager
Blue Bell, PA
Full-time
Onsite
Senior Level
$113K/yr - $170K/yr
5+ years expADT is a company focused on providing security solutions, and they are seeking a Senior Product Manager for their Salesforce CPQ implementation. The role involves owning the product backlog, collaborating with various stakeholders to define user needs, and ensuring product development aligns with business strategy and customer engagement.
Cyber SecurityHomeland SecurityInformation TechnologySecuritySmart Home
Responsibilities
Maintain log of all business requirements for the Salesforce CPQ application, owned by Product Management
Maintain a 36-month roadmap aligned to business strategy, product vision, ROI, and digital transformation initiatives
Heavily involved in program backlog refinement and prep for SAFe Agile Program Increment (PI) planning and play a significant role in the planning event itself
In coordination with Product Management, review and reprioritize the backlog as part of the prep work for Iteration Planning
Will be an ADT user and customer SME, knowledgeable on all user and customer touchpoints, system interactions, gaps, and opportunities
Lead efforts to identify, map and improve the employee and customer experience journey and business product engagement from inception
Understand the key inflection points of the quoting journey to identify critical quoting, tax, finance, and accounting processes and requirements as well as balancing the need for a simplified end-to-end customer and employee experience
Identify product capability refinement and/or cross system alignment needed to mitigate data integrity issues and agent engagement or customer erosion and churn
Work closely with Finance, Accounting, Tax, and Audit partners for accurate requirements and user acceptance testing
Maintain close liaison with local operational leadership teams from Sales to field tech install to care/service in order to identify product development needs
Assist in development and execution of graphics, journeys, visual aids, and tables to support components of feature documentation
Interface with and support Product Owners to support coordination of business testing, acceptance, feedback. Validating that all stories in the backlog meets acceptance criteria, that they have the appropriate detail, persistent acceptance tests, and that they otherwise comply with the Definition of Done (DoD) methodology
Qualification
Required
5+ years of Product or Program Management experience
2+ years of experience with Salesforce
Experience and genuine interest in the user experience and backend functionality for quoting, finance, accounting, and billing processes and details
Strong verbal and written communication skills that focuses on effective facilitation, collaboration, and persuasion
Strong analytical mindset that can fluctuate between high level and 'being in the weeds.'
Be able to see the big picture, make thoughtful tradeoffs and focus on what matters
Bias for action, a sense of urgency and willingness to dive into the data
High facilitation and collaboration skills
Ability to self-start, work independently, be versatile, and maintain personal resiliency in a dynamic environment
Experience with business case development, financial fluency, and interpreting data -- even when imperfect
Advanced level technical knowledge/capabilities associated to IT system architecture(s) (SFDC ecosystem preferred)
Bachelor's degree
Preferred
Proficiency in Atlassian Jira, Confluence software preferred
Salesforce CPQ product experience (strongly preferred)
Quoting, order submission, and billing product experience - order summary, tax, finance, loans, contracts accounting, internal audit (strongly preferred)
Product Owner/Product Manager certification (preferred)
Scrum Master certification (nice to have)
Benefits
Access to healthcare benefits
A 401(k) plan and company match
Short-term and long-term disability coverage
Life insurance
Wellbeing benefits
Paid time
Employees accrue up to 120 hours in their first year.
6 paid holidays.
Company
ADT
ADT is a security company that provides smart home solutions and business security.
1001-5000 employees
H1B Sponsorship
ADT has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (42)
2023 (34)
2022 (40)
2021 (32)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
$4.1BKey Investors
State FarmGoogle
2025-10-28Post Ipo Debt· $325M
2025-09-30Post Ipo Debt· $1B
2025-03-03Post Ipo Secondary
Leadership Team
Jim DeVries
Chairman, President and Chief Executive Officer
Jeff Likosar
President, Corporate Development and Chief Financial Officer
Recent News
2026-01-07
Company data provided by crunchbase