Citizens · 5 days ago
CDL Sales Advisor
Citizens is a financial institution that offers more than traditional banking services. The CDL Sales Advisor role involves generating sales via phone channels, responding to inbound inquiries, and driving sales through outbound initiatives while providing exceptional customer support throughout the lending process.
BankingCredit CardsFinancial ServicesFinTechRetail
Responsibilities
Handle incoming calls and provide guidance and solutions to prospects and customers with basic lending needs
You will be responsible for driving sales through outbound calling initiatives
Refer to other areas for products that require complex financial analysis and expertise. respond to incoming calls from customers already in process
Pipeline management and maintain ongoing communication with customers as necessary to ensure a simple fast and hassle-free lending experience
Participate in organized and self driven training course aimed at advancement
Maintain thorough knowledge of lending criteria, policies, procedures, regulatory and ERL certification requirements
Meet and exceed established volume
Qualification
Required
High School Diploma or GED
Requires ability to navigate a computerized data entry system
Strong computer skills
Excellent verbal and written communication skills, telephone etiquette and friendly attitude
Effective interpersonal skills, must be a team player
Ability to work in a fast-paced environment
Dependable and willing to be flexible with work schedule, including working overtime if needed
Understanding of regulatory requirements
Preferred
Call center experience preferred
Company
Citizens
At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.
Funding
Current Stage
Public CompanyTotal Funding
$2B2025-02-26Post Ipo Debt· $750M
2024-07-09Post Ipo Debt· $1.25B
2014-09-23IPO
Leadership Team
Recent News
2026-01-22
Talk Business & Politics
2026-01-19
Company data provided by crunchbase