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Kelly Benefits · 2 days ago

Credit and Collections Representative

Sparks Glencoe, MD

Full-time

Onsite

New Grad, Entry Level

Kelly Benefits is one of the nation’s largest employee benefit administrators, brokers, payroll providers and consultants. They are seeking a quality service focused individual to accurately and timely collect premiums based on carrier/vendor contracts and reconcile accounts for Accounts Receivable resolution.

Insurance

Responsibilities

Monitor and reconcile client accounts for outstanding balances

Handle communication to clients, brokers and carrier/vendor partners regarding client account status for collections

Provide support to clients (internal and external) to effectively resolve collection issues, such as discrepancies, reconcile disputes, short payments and payment inquiries

Prepare & perform client account updates to resolve AR balances (i.e. returned payments, request refunds, advising carrier/vendor of uncollectable AR balance, write-offs within limits of authority)

Facilitate client account posting transactions for purpose of AR (i.e. direct payments to carrier/vendor, prior outstanding balance transfer)

Analyze monthly Metrics reporting

Process client terminations in a timely manner, adhering to carrier/vendor contracts and procedures

Coordinate reinstatement procedures with clients, brokers and carrier/vendor partners

Assist with shared departmental tasks