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Weill Cornell Medicine · 10 hours ago

HR Benefits Associate II

Upper East Side

Full-time

Onsite

Mid Level

$33.63/hr - $39.12/hr

3+ years exp

Weill Cornell Medicine is seeking an HR Benefits Associate II to coordinate day-to-day employee and retiree benefit plan administration. The role involves assisting with benefit enrollments, processing claims, and ensuring data integrity while providing outstanding customer service to employees and retirees.

BiotechnologyEducationHealth CareInformation ServicesInformation TechnologyMedical

Responsibilities

Assists with new hire benefit enrollments, retiree health plan enrollments and follows-up with new employees to ensures timely enrollment

Processes and audits benefit enrollment elections and corrects enrollment errors as needed

Assists employees/retirees with benefits questions and issues including during open enrollment. Escalates issues appropriately and ensures proper resolution

Assists with the evaluation, development, implementation and communication of current, new and emerging employee/retiree benefit programs

Generates periodic and ad hoc reports to audit and to ensure data integrity

Coordinates the administration of various benefit programs

Processes claims and reimbursements

Facilitates communication with outside vendors

Responsible for data entry and maintenance

Assists the planning and coordination of special events

Generates reports for funding, invoice reconciliation of benefit programs, vendor/carrier and upper management requests

Prepares payment requests and back up data for Vendors

Qualification

Customer service skillsMS Office SuiteDatabase applicationsOrganizational skillsAttention to detailMulti-taskingEmpathyPerseveranceConfidentialityCollaboration

Required

High School Diploma

Approximately 3 years of prior related experience

Must possess outstanding customer service skills with a compassionate, courteous, and helpful phone manner; ability to deal professionally with a diverse constituency - patients, faculty, physicians, and co-workers

Patience and a high capacity for empathy and perseverance

Demonstrated proficiency with MS Office Suite and database applications

Demonstrated organizational skills and ability to pay close attention to detail

Ability to multi-task and self-prioritize work

Demonstrated ability to remain focused despite frequent interruptions

Ability to treat confidential information with utmost discretion

Demonstrated ability to work effectively in a collaborative manner with all departmental faculty and staff, as well as other institutional representatives