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Mars · 6 hours ago

Manager Corporate Communications - Strategic Business Communications

Franklin, TN

Full-time

Onsite

Senior Level

5+ years exp

Mars is a purpose-driven company striving to build a better tomorrow, and they are seeking a Manager for Corporate Communications within their Strategic Business Communications team. This role is crucial in shaping communications for the Technical organization, ensuring clear messaging during changes and fostering engagement among Supply Associates.

ConfectioneryConsumer GoodsFood and BeverageManufacturing

Growth Opportunities

No H1B

Responsibilities

Lead and execute Associate communications for the Technical organization, aligned to the North America communications strategy, with primary ownership of Supply communications and support across Commercial and R&D

Serve as the primary communications partner to Supply leadership, shaping narratives that build understanding, trust, and momentum across manufacturing sites

Provide strategic communications counsel to Technical leaders to ensure messaging is clear, consistent, and connected to broader business priorities

Translate complex Technical topics into clear, relevant, and actionable Associate-facing messages, grounded in frontline reality and focused on what people need to know and do

Lead the design and delivery of change management communication plans for Technical initiatives (Supply, Commercial, and R&D), including operational changes, network shifts, capability evolution, and new ways of working

Partner with the Sr. Manager of SBC to co-design and deliver enterprise change management communications, ensuring Technical perspectives, risks, and impacts are fully represented

Maintain alignment and visibility with SBC leadership on Technical change efforts by sharing plans, progress, and insights to ensure enterprise coherence

Develop communications that drive understanding, adoption, and sustained behavior change, with particular attention to frontline and site-based Associate needs

Lead communications support for Supply town halls, site business updates, leadership cascades, and frontline engagement moments

Partner with Supply leaders to shape content that is practical, transparent, and relevant to plant and network realities

Build communication approaches that reach frontline Associates effectively, using the right mix of channels (huddles, signage, leader toolkits, video, digital, etc.)

Lead the story-mining and content contributors committee, identifying authentic stories from across the Technical organization – with emphasis on manufacturing and site-based work

Develop compelling written and visual content across channels including our intranet, newsletters, digital and environmental signage, Associate emails, internal video scripts, and more

Ensure Technical stories reinforce purpose, progress, and pride by connecting day-to-day work to the broader 'why.'

Serve as the primary crisis communications point of contact for North America manufacturing sites

Lead and maintain crisis and spokesperson training compliance, including annual site and leadership readiness activities

Partner with SBC leadership and cross-functional teams to ensure timely, accurate, and consistent communications during incidents or issues impacting Supply

Ensure enterprise initiatives (e.g., Associate Resource Groups, MVP, the PEDIGREE Foundation, Five Principles moments) are translated and brought to life for Supply Associates, particularly frontline teams

Partner with program owners to adapt messages, stories, and moments so they resonate in a manufacturing and site-based environment

Help strengthen a sense of inclusion and connection so Supply Associates feel meaningfully connected to the broader Mars Petcare and Mars, Inc. community

Actively participate in the Mars Strategic Business Communications network, sharing best practices and learning from peers

Stay curious and continuously improve how we communicate with Technical and frontline audiences, using feedback and engagement signals to raise effectiveness

Qualification

Internal CommunicationsChange ManagementCrisis CommunicationsContent DevelopmentPublic RelationsMultitaskingCommunication StrategyCollaborationStorytelling