Brooksource · 12 hours ago
Data Analyst
Brooksource is seeking a Data Analyst to support a fast-paced, cross-functional team focused on operational reporting and data-driven decision making. The role involves analyzing data, supporting system enhancements, and improving reporting and automation while managing multiple priorities and stakeholders.
Responsibilities
Build and maintain dashboards and recurring reports that support operational and business teams
Analyze customer, billing, and operational data to identify trends, issues, and opportunities
Partner with stakeholders to gather reporting and data requirements and translate them into usable outputs
Support forecasting, metrics tracking, and performance reporting
Participate in requirements gathering, UAT testing, and validation of data and system enhancements
Create and maintain documentation including data flows, process flows, and test results
Triage and support production issues related to data, reporting, and system functionality
Manage incidents and requests through ServiceNow and work with technical teams to drive resolution
Develop working knowledge of SAP billing and customer systems and how data flows across integrated platforms
Identify opportunities to improve data quality, reporting efficiency, and future automation
Qualification
Required
Experience working as a Data Analyst, Business Analyst, Project Coordinator, or similar role
Strong background in data analysis, reporting, and dashboard development
Experience gathering requirements and supporting UAT testing
Comfort working in both Agile and Waterfall delivery environments
Experience supporting production systems and incident/request workflows
Ability to manage multiple assignments and stakeholders in a fast-paced environment
Associate's degree in Business, Technology, or a related field required
Strong analytical and problem-solving skills
Clear, professional communication (written and verbal)
Detail-oriented with a focus on data accuracy
Organized and able to prioritize effectively
Collaborative and comfortable working across business and IT teams
Interest in process improvement and automation
Preferred
SAP (CRM/IS-U, Billing, Customer or related functions)
ServiceNow (incident and request management)
Smartsheet
Forecasting or operational metrics reporting
Exposure to data governance or master data concepts
Bachelor's degree preferred
Company
Brooksource
Brooksource is a single source for project and supplemental support through contract employment, contract-to-hire labor employment.
H1B Sponsorship
Brooksource has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Recent News
Technically Media
2025-05-27
Technically Media
2025-05-17
2025-05-06
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