NextGen Security · 1 day ago
VP of Service, West
Houston, TX, US
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expNextGen Security, LLC is an electronic security systems integrator that offers best in class industry knowledge and services. They are seeking an experienced Vice President, West Service to manage the service department operations and ensure customer satisfaction while driving business growth.
ComputerEnergyIndustrialManufacturingSecurityService Industry
Responsibilities
Oversee Service Management and Field Supervisors for the West division offices
Implement standards, processes, and procedures relating to service in the West
Oversee Service Coordinators for division, driving change and efficiencies when needed
Manage service contract and customer satisfaction
Establish and maintain subcontractor relationships around the country
Assist in sales process for new service contracts and requirements
Increase Service Revenues and Margins across the Division
Qualification
Required
Bachelor's degree in operations management or related field
5+ years of experience
Experience in management, operations, and leadership
Previous supervisory/management experience
Excellent customer service skills
Excellent oral and written communication skills
Must be able to communicate effectively and professionally in both written and verbal manner to customers, vendors and to those within the company
Must possess a positive attitude and be willing to interact with customers, co-workers and other personnel at all times
Commitment to integrity and Company Standards and Procedures
Company
NextGen Security
NextGen Security provides integrated physical and electronic solutions for regulated entities and facilities in key vertical markets.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-09-07Acquired
Leadership Team
Frank Brewer
CEO
Eric Carrier
Vice President Southeast
Recent News
2024-12-12
2023-12-22
Company data provided by crunchbase