Patriot Talent Solutions · 3 days ago
Information Technology Support Specialist
Knoxville, TN
Contract
Onsite
New Grad, Entry LevelPatriot Talent Solutions is seeking an IT Support Specialist to provide onsite end-user support during a large IT refresh initiative. The role requires confidence in O365 support, meeting ticket SLAs, and maintaining strong customer communication.
RecruitingStaffing Agency
Responsibilities
Provide onsite end‑user support during a large IT refresh initiative
O365 troubleshooting + ticket queue management
Clear, professional customer communication
Occasional second‑shift coverage as needed
Qualification
Required
Provide onsite end‑user support during a large IT refresh initiative
Must be confident with O365 support
Meeting ticket SLAs
Maintaining strong customer communication
Onsite support (Knoxville) with day‑shift focus
O365 troubleshooting + ticket queue management
Clear, professional customer communication
Occasional second‑shift coverage as needed
Company
Patriot Talent Solutions
Patriot Talent Solutions connects talented IT experts with some of Tennessee's and adjacent states' most successful businesses.
Founded in 2014
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase