Serco · 3 hours ago
Safety Service Patrol Program Manager
Colorado, United States
Full-time
Onsite
Senior Level
5+ years expSerco is a leading provider of vital services in Defense, Citizen Services, and Transportation. They are seeking a Safety Service Patrol Project Manager to lead a project team, manage operations, and ensure the success of service delivery in collaboration with various stakeholders.
AutomotiveConsultingEnterprise SoftwareGovernmentInformation TechnologyOutsourcingTransportation
Responsibilities
Be responsible for managing a project and related task orders for customer with annual revenue ranging from $3 - $10M
Be responsible for the overall operation of the service in accordance with the contract requirements
Have budgetary responsibilities
Conduct cost management through continual cost control and review
Provide expertise to customer to ensure resolution of issues
Manage a team of 15 or more employees
Audit and evaluate training and performance
Be responsible for all aspects of the project including personnel, vehicles, equipment, planning, safety policies, and logistics
Be responsible for developing and reporting on Standard Operating Procedures, SLAs, and contract deliverables
Develop and foster long-term relationships with TIM partner agencies
Provide operational enhancement recommendations for equipment/technology modifications/upgrades
Qualification
Required
Five years' experience in project management
Five years of experience in Traffic Incident Management operations management such as safety service patrol or first responder programs
Proficiency managing projects to a project management plan; including the areas of scope, scheduling, cost, risk, quality, stakeholder and resource management and communications
The knowledge and skills to lead a successful team and make sound decisions while working in a high-paced and high-pressure environment
The ability to address conduct and performance issues
Excellent oral and written communication skills
Experience managing performance against Service Level Agreements (SLA), Key Performance Indicators (KPI), and similar performance-based metrics in a TMC or like environment
Benefits
Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan
Company
Serco
Serco is a provider of professional, technology, and management services to government.
10001+ employees
H1B Sponsorship
Serco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (4)
2022 (12)
2021 (12)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
unknown1988-05-12IPO
Leadership Team
Andrew Head
CEO, Serco Asia Pacific
Michael LaRouche
Chief Executive Officer, North America
Recent News
2025-12-31
2025-11-27
2025-10-13
Company data provided by crunchbase