Applications Support Specialist (Remote) jobs in United States
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Altus Group · 16 hours ago

Applications Support Specialist (Remote)

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
money$60K/yr - $90K/yr
date2+ years exp

Altus Group fosters a diverse, positive, and upbeat culture. As the Applications Support Specialist, you will be part of a close-knit team and be able to work remotely or at any of our office locations if you prefer to separate work from home. You will learn and work under the guidance of supportive management, focusing on troubleshooting and supporting end users via a ticketing system.

ConsultingInformation TechnologyReal EstateSoftwareTax Consulting
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H1B Sponsor Likelynote

Responsibilities

Reviewing, troubleshooting, and supporting end users and admin support via ticketing system
System reviews and best practice advice may be requested
Client requested data conversions
Maintain client service level agreements
Review and maintain client’s portfolio in their system of record
Implementing best practice ideas in client systems
Reporting ticket counts and repeat issues with clients
Create and deliver customized training materials and documentation
Liaison for both internal and external customers
Support Senior Consultants on projects as needed

Qualification

Real Estate Platform proficiencyProperty management systemsTechnical/software supportMicrosoft Office SuiteTask managementAttention to detailCommunication skillsSelf-starter

Required

Above average proficiency in a Real Estate Platform (Multifamily, Commercial, Senior housing, and Affordable experience all considered)
Previous technical/software support experience
Ability to switch tasks quickly and work with multiple clients and changing deadlines
Proficiency in Microsoft Office Suite and the ability to learn new software applications quickly
Ability to manage multiple tasks with exceptional attention to detail
Ability to be a self-starter and be comfortable with remote work
At least 2 years of property management systems experience required (Yardi, Entrata or RealPage experience preferred)

Preferred

Yardi, Entrata or RealPage experience preferred

Benefits

Competitive compensation, incentive and bonus plans, and a total rewards package prioritizing mental, physical, and financial well-being.
We invest in your professional learning. Our Altus Intelligence Academy offers over 150,000 hours of learning content.
Flexible work model: our Activity-Based Work model provides flexibility to align your work location to the needs of the work — use the office for collaboration and remote work for focused tasks.

Company

Altus Group

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Altus Group is an independent advisory service, software, and data solutions company.
dateFounded in 2005
location
Toronto, Ontario, CAN
people-size1001-5000 employees
web-link
https://www.altusgroup.com

H1B Sponsorship

Altus Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
2023 (2)
2022 (7)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
unknown
2011-01-14IPO

Leadership Team

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Robert Courteau
Chief Executive Officer
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Angelo Bartolini
Chief Financial Officer

Recent News

GlobeNewswire
Altus Group Announces Completion of Substantial Issuer Bid
2026-01-16
GlobeNewswire
Altus Group Announces Preliminary Results of Substantial Issuer Bid
2026-01-11
GlobeNewswire
Altus Group Opens Registration for the 2026 ARGUS University Challenge
2026-01-09
Company data provided by crunchbase