Natera · 1 day ago
CQV Engineer
San Carlos, CA
Full-time
Onsite
Entry, Mid Level
$88K/yr - $110K/yr
1+ years expNatera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The CQV Engineer is responsible for the service and support of laboratory equipment, ensuring proper operation and maintenance of both simple and complex instrumentation.
BiotechnologyGeneticsHealth DiagnosticsMedicalWomen's
Responsibilities
Provides Level 2 support for all laboratory equipment, troubleshooting hardware and software with some support from Level 3, Automation, and vendor
Work with other Instrument Service Engineers, and the Automation and laboratory teams to respond to instrument failures and ensure proper instrument function, providing Level 2 support for all laboratory equipment
Diagnose and troubleshoot any system concerns to minimize downtime, with the technical skills of a Level II, troubleshooting hardware and software with some support from Level 3, Automation, and vendor
Install new laboratory equipment (e.g., liquid handlers, sequencers, plate sealers, etc.) to support lab capacity or new projects
Qualify all instruments are appropriately qualified, creating and updating equipment protocols as needed
Support of new instrumentation and project deliverables
Develop and execute procedures for the cleaning and maintenance of laboratory instrumentation
Develop and revise instrument qualification protocols in accordance with design requirements, operational needs, and applicable standards
Coordinate new automation equipment installations by reaching out to necessary groups to ensure necessary MEPs are in place
Work with process engineering and QA teams to facilitate introduction of new equipment types into clinical laboratory
Work with different departments to determine qualification (IQ/OQ/PQ), calibration and preventive maintenance requirements for new incoming instruments, as needed, to comply with regulations and meet process requirements
Maintain program for preventative maintenance (PM), routine maintenance, and calibration of all laboratory equipment
Perform troubleshooting activities and provide Level 2 service; coordinate with Level 3’s and vendors to address escalated service concerns
Recommend and implement changes to ensure ongoing high-quality performance of laboratory equipment
Perform all service activities in compliance with all relevant safety and regulatory bodies (e.g., OSHA, CAP, CLIA, etc.)
Maintain and continuously develop knowledge and expertise related to the service of clinical laboratory equipment
Track all service activities utilizing system(s) developed in accordance with service procedures and laboratory policies
Ensure all service documentation is complete, timely, and accurate following Good Documentation Practices (GDP)
Excellent verbal and written English communication skills
Adaptable, open to change, and the ability to work in ambiguous situations while responding to new information and unexpected circumstances
Strong interpersonal and teamwork skills; ability to easily convey concepts and priorities, as well as an ability to solicit feedback and inputs
Support and comply with the company’s Quality Management System policies and procedures
Coordinate duties with Equipment Technician
Perform other tasks as specified by the supervisor/manager
This role works with PHI on a regular basis both in paper and electronic form and have access to various technologies to access PHI (paper and electronic) in order to perform the job
Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire
Must maintain a current status on Natera training requirements
Qualification
Required
BS/BA in a biological science/biomedical engineering, similar field of study, or comparable industry experience
1-3 years industry related experience
Experience supporting laboratory equipment required
Ability to analyze and problem solve issues
Excellent attention to detail and accuracy
Ability to promote a positive team environment
Candidate must be a self-starter who can independently drive projects and day-to-day work tasks to completion according to schedule
Adaptability in a frequently-changing environment
Maintain a high level of professionalism and responsibility
Good technical writing and communication skills
Must have strong interpersonal and organizational skills
Computer skills (MS Word, Excel, PowerPoint, etc.)
Familiar with DNA Isolation and Purification, PCR, Cell Culture, Sequencing, etc
Experience with automation and sequencing instrumentation
Benefits
Comprehensive health benefits (medical, dental, vision)
401(k) with company match
Generous paid time off and company holidays
Additional wellness and work-life benefits
Life and disability plans for eligible employees and their dependents
Free testing in addition to fertility care benefits
Pregnancy and baby bonding leave
Commuter benefits
Generous employee referral program
Company
Natera
Natera specializes in cell-free DNA testing to provide a more targeted interventions to oncology, women's health, and organ health.
5001-10000 employees
H1B Sponsorship
Natera has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (72)
2023 (37)
2022 (71)
2021 (64)
2020 (40)
Funding
Current Stage
Public CompanyTotal Funding
$1.16BKey Investors
Sofinnova InvestmentsLightspeed Venture PartnersSequoia Capital
2023-09-07Post Ipo Equity· $250M
2022-11-15Post Ipo Equity· $400.05M
2022-03-16Post Ipo Equity· $5M
Leadership Team
Steve Chapman
CEO
Jonathan Sheena
Co-Founder, Board Member
Recent News
2026-01-16
Company data provided by crunchbase