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Airgas · 4 hours ago

TGCM Customer Service Representative II

Sherman, TX - 501 West Shepherd

Full-time

Onsite

Mid Level

$24/hr - $26/hr

3+ years exp

Airgas is a leader in gases, technologies and services for Industry and Health. They are seeking a Customer Service Representative II to manage inventory control of chemicals and gas cylinders while interfacing with customers and suppliers to ensure timely deliveries and resolve issues.

IndustrialMedicalRetail

Responsibilities

Responsible for inventory control of chemicals and gas cylinders

Responsible for Schedule production for manufacturing operation by releasing jobs

Interface with customers to resolve issues including those with forecasts, special order, and non-delivered orders

Ensure that all stock-out situations are resolved in a timely manner

Interface with supplier to ensure that deliveries are on time, correct inventory levels are maintained, and non-conforming material is returned in a timely manner

Provide feedback to customers and management when actual usage varies significantly from forecast and it is impacting inventory levels

Maintain a list of all supplier contacts including account Reps. Order entry clerks, accounts receivable clerks, etc

Elevate all critical inventory shortage situations to all parties affected and the appropriate levels of management