Chase · 2 months ago
Business Analysis Manager Vice President
1111 Polaris Pkwy, Columbus, OH, 43240, US
Full-time
Onsite
Mid, Senior Level
7+ years expChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. As the Business Analysis Manager Vice President within Business Banking, you will research and promote solutions impacting customers, partner with business and technology teams, and drive efficiency and productivity across the organization.
BankingFinancial Services
Responsibilities
Lead the team that researches and provides approval for Business Banking lending and deposit fee refunds and waivers. Support the National Sales Team by reviewing pricing adjustments. Requests may may come directly from Sales staff including Market and Division leaders
Provide metrics and insight into trends and partner with Product Teams and Stakeholders to make improvements in both the support process experience and products and services the firm provides to customers
Track and follow up on escalated requests, prioritize issues and drive resolution
Engage the sales team by responding to questions and research requests on supported requests
Maintain process documentation and ensure information is current and accurate
Engage with Business Banking Chief Administrative Office and Business Practices Oversight strategic priorities and drive measurable progress towards them including enhancing National Sales Support, develop and strengthen key partnerships across Business Banking, and leading from the front to drive efficiency, productivity, and control sustainability
Qualification
Required
Outstanding organizational skills and the ability to deal successfully with complex issues, multiple priorities and short deadlines
Strong analytical and problem-solving skills
Positive attitude with the ability to build and foster relationships with internal partners and team members
Expert verbal and written communications skills. Ability to listen effectively and credibly present ideas
Flexible, with ability to work under minimum direction and use independent judgment in decision-making
Good interpersonal skills that allow the individual to effectively interact with all levels of management
Experience partnering across multiple lines of business and/or organizations
Preferred
Experience with Business Banking lending and deposit products
Proficiency in Business Central (Salesforce), Customer Assist (CA), Vendor Loan Systems (VLS)
7+ years Financial Services industry experience w/ Consumer, Business or Commercial banking
Bachelor's degree in Business, Finance, or Systems; or equivalent work/training
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
2026-01-24
Small Business Trends
2026-01-18
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