Zurich North America · 1 week ago
UA Associate- Large Casualty (Chicago, IL)
Chicago, IL
Full-time
Hybrid
Entry Level
$23.37/hr - $38.22/hr
2+ years expZurich North America is currently hiring an Underwriting Account Service Associate to join the Large Casualty team. In this role, you will support experienced Underwriters in the review and analysis of risks while applying your research and analytical skills to assess risk and grow your career.
CommercialFinancial ServicesInsurance
No H1B
Hiring Manager
Michael Marzano
Responsibilities
Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination
Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies
Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products
Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager. Working collaboratively with assigned underwriters
Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills
Qualification
Required
Bachelor's degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
Knowledge of data collection and analysis
Microsoft Office experience
Preferred
Insurance industry knowledge- Large Casualty experience is a plus
Knowledge of processing, rating and policy management systems used in the insurance industry
Strong verbal and written communication skills
Exceptional quality awareness
Superior skills in relationship building, active listening with customers and coworkers
Customer service experience, including communicating directly with both internal and external customers via phone and email
Attention to detail, advanced desk management and prioritization of timely deliverables
Enjoys working with details and providing accurate data in a timely manner
Self-directed to meet deadlines
Strong multi-tasking and time management skills
Experience with issuing new business and renewal policies, processing endorsements and handling billing and other service-type issues
5% Travel
Benefits
Short-term incentive bonuses
Merit increases
Comprehensive employee benefits package
Company
Zurich North America
Zurich American Insurance is an international commercial property-casualty insurance provider. It is a sub-organization of Zurich Insurance Group.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
James Bracken
Chief Financial Officer
Ann Chai
Chief Risk Officer
Recent News
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