Apply on Employer Site

Chronograph · 20 hours ago

Senior Manager, Product Operations

Brooklyn, New York, United States

Full-time

Hybrid

Senior Level

$170K/yr - $185K/yr

5+ years exp

Chronograph is a financial technology firm that specializes in providing cloud-based analytics and data management solutions for private capital markets. They are seeking a Senior Manager of Product Operations to optimize workflows, refine processes, and manage the product tech stack to enhance operational efficiency and collaboration across teams.

Cloud Data ServicesFinTechSoftware

Responsibilities

Design and implement scalable processes and workflows that reduce friction across the product development lifecycle, from ideation through launch and iteration

Own and optimize our product management tech stack (including Linear, Miro, Canny, Notion, Figma, and related tools), ensuring seamless integration, eliminating redundancies, and maximizing team productivity

Establish and maintain data collection, analysis, and reporting systems that provide actionable insights to technology leadership

Enforce and refine standardized frameworks for capturing, organizing, and routing customer feedback and market insights to inform product strategy and roadmap decisions

Partner with product managers to streamline product rituals (sprint planning, roadmap reviews, retrospectives) and create templates and documentation that promote consistency

Serve as the operational liaison between product, engineering, design, marketing, sales, and client success teams to ensure alignment and efficient collaboration

Develop metrics and dashboards to track product team performance, identify bottlenecks, and drive continuous improvement initiatives

Create and maintain comprehensive product documentation, best practices, and onboarding materials for new team members

Qualification

Product operationsProcess optimizationProduct management toolsData analysisStakeholder managementProject managementSystems thinkingTechnical literacyCommunication skillsTeam collaboration

Required

Five (5) or more years of experience in product operations, product management, program management, or related operational roles within progressive SaaS companies

Demonstrated expertise in process optimization and workflow design, with a track record of driving measurable efficiency improvements

Deep familiarity with modern product management tools and platforms (experience with Linear, Canny, Notion, Figma, Miro, and/or similar tools strongly preferred)

Strong analytical and data visualization skills, with the ability to translate complex data into clear, actionable insights for diverse audiences

Exceptional project management capabilities and the ability to coordinate complex, cross-functional initiatives across multiple teams

Experience managing and optimizing product tech stacks, including tool evaluation, implementation, and integration

Outstanding communication and stakeholder management skills

Systems-thinking mindset and natural inclination to identify patterns, spot inefficiencies, and design elegant solutions

Comfort operating in a fast-paced, high-growth environment where priorities can shift and ambiguity is common

Technical literacy and ability to understand product architecture, engineering workflows, and technical constraints

Passion for enabling others to do their best work and commitment to operational excellence