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Cox Enterprises · 14 hours ago

Account Operations Outside Specialist I (Manheim)

Elkridge MD

Full-time

Onsite

Entry Level

$20/hr - $30/hr

2+ years exp

Cox Automotive is a leading company in the automotive industry, and they are seeking an Account Operations Outside Specialist I. The role involves managing account relationships, ensuring customer requirements are met, and coordinating with various departments to facilitate vehicle operations.

AdvertisingBroadcastingDigital MediaTelecommunications

Growth Opportunities

No H1B

Responsibilities

Manage account relationships, maintain effective communications and ensuring customer requirements are met

Review and update condition report; approve and audit vehicle repair report

Walk vehicles to make recommendations for reconditioning to increase vehicle value

Provide quality service and assist in resolving problems. Respond to customer inquiries relating to vehicles

Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning

In coordination with account representative, account administrator, and account specific procedures prepare sale vehicle presentation and verify certification/announcements

Work with lot operations for organization of account vehicles

Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale

Actively participate in support of all safety activities aligned with Safety Excellence. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such

Perform other duties as assigned by management

Qualification

Valid driver’s licensePC software applicationsMS OfficeExcelOutlookAuto industry experienceLogistics experienceTransportation industry experienceVerbal communicationWritten communication

Required

High School Diploma/GED

Generally, less than 2 years of experience in a related field

Safe drivers needed; valid driver's license required

Verbal and written communication skills required

Knowledge of how to operate PC software applications (i.e., MS Office, Excel, and Outlook)

Preferred

Previous experience in the auto, logistics, or transportation industry

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.

Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).