UMass Memorial Medical Center · 22 hours ago
Senior Medical Administrative Secretary, Shrewsbury Internal Medicine, 40 Hours, Days
Shrewsbury, MA
Full-time
Onsite
Mid, Senior Level
$16.60/hr - $31.37/hr
2+ years expUMass Memorial Medical Center is a premier health system in Central Massachusetts, dedicated to exceptional patient care and academic excellence. They are seeking a Senior Medical Administrative Secretary to provide advanced administrative support to physicians and clinical staff, manage scheduling, and ensure operational efficiency in the medical office.
Health CareMedical
Responsibilities
Schedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing, collaborating with patients, caregivers, and ancillary services to ensure accuracy and timeliness
Registers patients, verifies insurance coverage and eligibility, and secures required referrals or authorizations
Assists with new patient intake, including collecting demographic and insurance information
Identifies urgent patient-care needs and escalates to providers or clinical staff as appropriate
Answers and screens phone calls, responds to routine inquiries, and routes messages to appropriate caregivers
Greets visitors and patients, determines their needs, provides information on procedures and policies, and ensures a professional, courteous experience
Serves as liaison between patients, families, and caregivers to promote timely and effective communication
Escorts patients to examination rooms and chaperones examinations as required
Transcribes medical reports from dictation and produces correspondence, reports, memos, and other documents
Proofreads and edits materials for grammar, spelling, format, and style
Composes or prepares standard letters and forms for review
Prepares, updates, and maintains patient charts, records, and other documentation in accordance with organization standards and HIPAA regulations
Arranges and coordinates internal and external meetings; prepares and distributes agendas; records and distributes minutes
Makes travel arrangements for conferences, meetings, and other events
May coordinate residency, fellowship, clerkship, or other educational programs, including schedules, requirements, and related documentation, as assigned
Collects patient copayments, processes payments, and maintains records for daily deposits
Performs on-site charge entry for submission to billing
Qualification
Required
High School diploma or equivalent
2 years of experience in a medical office or healthcare setting
Proficiency in Microsoft Office Suite and electronic health record (EHR) systems
Strong organizational, communication, and customer service skills
Ability to maintain confidentiality of patient and organizational information
Demonstrated ability to manage multiple priorities in a fast-paced environment
Preferred
Completion of a medical secretary, medical assistant, or related vocational training program
Previous experience providing administrative support in an academic medical office
Familiarity with medical terminology, insurance authorization processes, and clinical workflows
Benefits
Signing bonus available
Company
UMass Memorial Medical Center
Umass Memorial Medical Center is the clinical partner of UMass Medical School and the largest health care system in Central Massachusetts. It is a sub-organization of UMass Memorial Health Care.
10001+ employees
H1B Sponsorship
UMass Memorial Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (19)
2023 (10)
2022 (10)
2021 (12)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Bruce Whyte
Chief Technology Officer
Bart Metzger
Senior Vice President and Chief Human Resources Officer
Recent News
2025-12-11
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