Apply on Employer Site

Century Housing · 9 hours ago

Administrative Assistant

CVC Long Beach, Long Beach, CA, US

Full-time

Onsite

Entry Level

$22/hr - $25/hr

2+ years exp

Century Housing is a property management company focused on providing support to residents, particularly those in vulnerable situations. The Administrative Assistant plays a key role in ensuring smooth daily operations of the office by providing essential administrative and clerical support while interacting with a diverse resident population.

Building MaterialCommunitiesLeisureReal Estate

Responsibilities

Perform general office duties including answering phones, managing email communications, filing, data entry, and maintaining resident files

Schedule meetings, prepare agendas, take meeting minutes, and assist with internal and external communications

Maintain organized records and documentation, both physical and digital

Assist in preparing reports, notices, correspondence, and other property management documents

Monitor office supplies and place orders as needed

Respond promptly and courteously to resident inquiries, requests, and concerns via phone, email, or in-person

Coordinate maintenance requests and track service completion

Provide support by preparing required documentation and helping residents complete forms

Collaborate with on-site support services and case managers to ensure residents receive appropriate assistance

Apply trauma-informed communication principles when engaging with residents, especially those who are veterans or are coping with mental health challenges

Demonstrate patience, empathy, and active listening to support residents in distress or crisis situations

Work closely with property and supportive service staff to address resident needs with sensitivity and professionalism

Maintain confidentiality and uphold resident dignity in all interactions

Qualification

Microsoft Office SuiteAdministrative experienceTrauma-informed careOrganizational skillsMultitaskingInterpersonal skillsCommunication skills

Required

High school diploma or equivalent required; associate degree or higher in business administration, social services, or a related field preferred

Minimum of 2 years of administrative or clerical experience, preferably in property management, social services, or a similar field

Proficient in Microsoft Office Suite (Word, Excel, Outlook) and general office technology

Strong organizational, interpersonal, and communication skills

Ability to multitask, prioritize workload, and maintain a calm demeanor under pressure

Preferred

Experience working with diverse populations, including individuals with trauma histories, veterans, and those with mental health conditions, is strongly preferred

Knowledge of trauma-informed care principles is a plus